Dining Room Manager

2 days ago

Winchester, United States Five Star Senior Living Full time
At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The OpportunityWe are actively seeking to add a Dining Room Manager to our team. The Dining Room Manager will oversee, supervise, and manage the team members, activities, schedules, and maintenance of the Community dining facility. You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance. The Dining Room Manager will also continuously seek improvements to process and serve as a knowledge resource for other team members.

What You’ll DoCommunication And Execution
  • Plan, organize, schedule, and coordinate all activities in the community's dining areas.
  • Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards; meet/greet all residents and guest and assist them with any requests and suggestions.
  • Supervise all service procedures, service timing and pick up procedures; establish and manage clearing procedures in all dining areas for china, glass, and tableware to minimize breakage and food waste.
  • Communicate with food production staff regarding resident/guest attendance percentages and menu usage factors.
  • Evaluate food presentation and service in all service delivery areas.
  • Coordination of all banquet and meal functions and communicating requirements to all respective departments.

What You’ll BringExperience & Education
  • High School diploma or general education degree (GED).
  • Educational level appropriate to assure fulfillment of essential duties.
  • Experience and/or training in safe food handling techniques and food service principles required.
  • Food Handler certification required.
  • Two years of food service supervisory experience in a restaurant setting and knowledge of plate presentation and front of house service preferred.
  • Basic computer skills are desired for email and report development.
  • Ability to provide and supervise food service to the residents which meets or exceeds hospitality and service standards.
  • Proven desire to work with residents.

We Got YouWe see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
  • Comprehensive Medical/Dental/Vision
  • 401k + Match
  • Competitive PTO
  • Life, Disability & other supplemental benefits
  • Professional Development Funds
  • Wellness Coaching & Personal Support Benefits
  • Recognition & Reward Programs

Is This You?Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.
  • Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
  • Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
  • Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
  • Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
  • Embraces Change – You’re a change driver A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

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