Project Manager
1 week ago
Primary Responsibilities:Responsibilities:
- Manage all residential sales operations, including customer follow-ups, open quotes.
- Act as the primary point of contact for residential clients, ensuring timely communication and follow-through.
- Oversee CRM updates and reporting to track sales.
- Coordinate with installers and the sales team to ensure smooth project execution.
- Manage end-to-end project lifecycle from sales handoff through completion.
- Create and maintain detailed project schedules and timelines.
- Monitor project progress and ensure on-time completion.
- Coordinate with suppliers and vendors as needed.
- Ensure proper documentation for all projects.
- Handle warranty and service-related issues.
Customer Excellence:
- Serve as the friendly face and trusted advisor our customers can count on.
- Provide regular project updates with clear, proactive communication.
- Address technical questions and concerns with expert knowledge.
- Transform customer feedback into opportunities for improvement.
- Manage project documentation and customer sign-offs.
- Create those "wow" moments that turn customers into fans.
- Partner with our sales team to ensure smooth project handoffs.
- Guide installation teams to success with clear direction and support.
- Contribute ideas to make our process even better.
Required Qualifications:
- 3+ years of project management experience in sales, operations, installation.
- Strong organizational and time management skills.
- Excellent communication abilities, both written and verbal.
- Problem-solving mindset with attention to detail.
- Experience managing multiple projects simultaneously.
- Customer service oriented with strong interpersonal skills.
- Willingness to become an expert in window coverings industry.
- Ability to learn and understand technical specifications for various window covering products.
- Keen eye for detail and ability to understand measurement requirements.
You'll Thrive Here If You:
- Have a track record of managing projects that make customers smile.
- Love finding creative solutions to unexpected challenges.
- Take pride in attention to detail while keeping the big picture in mind.
- Bring positive energy to team collaboration.
- Have 3+ years of experience juggling multiple projects successfully.
- Understand the installation or construction industry.
Why You'll Love Working Here:
- Be part of a growing team that values your ideas and contribution.
- Competitive salary based on your experience.
- Room to grow and shape your role.
- Work with a team that feels like family.
- Balance of independence and support.
- Opportunity to see your impact in satisfied customers.
If you can see yourself being apart of a winning and growing team, we would love to meet you
About Affordable Blinds:
Affordable Blinds is a leading window fashions expert in the luxury home design industry. We believe that our clients deserve a space that tells the story of who they are and their living experience. We are a family-owned company and have been serving the local community for the past 15 years by providing exceptional customer service and being a light in the community. Affordable Blinds is an established, Central Texas company providing window coverings, blinds, shades, shutters, drapery, and exterior products for patios and porches. We’re known for our commitment to providing the right products for the right price, and doing the right thing the right way, for our customers. We work with value-aligned vendors to deliver outstanding service, backed by worry-free warranties, endorsed by 5-star Google reviews.
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