Medical Transportation Coordinator
1 week ago
Title: Transportation Coordinator/ Driver.
Base Salary Range: $22/hr to 25/hr.
FTE: Full-time.
General Summary: The Transportation Coordinator/ Driver is responsible for registering and processing patients for appropriate appointments and services, including, but not limited to scheduling and canceling appointments; and verifying eligibility for specific programs and services. Oversee all transportation logistics to ensure timely patient pick-up and drop-off.
- Oversee transportation logistics to ensure timely patient pick-up and drop-off.
- Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
- Responds to patient inquiries and efficiently deliver routes and dispatch drivers.
- Obtains demographic, insurance, and financial information from patient or guarantor.
- Gather, prepare, and maintain the Center’s transportation data.
- Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures.
- Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
- Daily use of Practice Fusion (EHR) system.
- Assist in opening/closing clinic.
- Oversee transportation logistics to ensure timely patient pick-up and drop-off.
- Prepare and maintain van schedule to ensure increased efficiency.
- Work closely with a Patient Coordinator to arrange patients’ pick-up/drop-off.
- Assess which transportation is appropriate for each case.
Qualifications and Experience:
- High School Diploma or equivalent required.
- Knowledge of filing systems and medical terminology.
- Vocational training in Office Administration preferred.
- Demonstrates knowledge of safety, infection control & emergency policies and procedures.
- Must have more than 6 years or more clinical experience as a PSR.
- Proficiency with NextGen Electronic Health Record (EHR) system.
- Valid California License & Automobile Insurance.
Skills and Abilities:
- Good written, oral and customer service skills.
- Excellent interpersonal, organizational, and project management skills.
- Proficient in MS Office Suite Word, Excel, type 40 wpm.
- Ability to handle multiple phone line.
- Multi-task and detail-oriented.
- Ability to work well in a team environment, remains motivated, is self-directed, and demonstrates initiative.
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