Case Manager IV
2 weeks ago
- Set attainable goals and monitor progress of clients, find the barriers and ways to remove them to attain self-sufficiency
- Design of Housing Plans specific to barriers and additional needed support for clients
- Assist clients with varying needs (i.e. general information, housing, apartment searching, veteran assistance, and referrals)
- Follow up and evaluation on progress of clients then report to management on client progression-adjust the plan to meet the specific barriers on a client by client basis
- Meet to monitor progress and maintain accurate documentation of progress towards goals and services provided
- Knowledge of harm reduction, motivational interviewing and trauma-informed care.
- Maintain accurate required documentation, including entering required client information into Pinellas Homeless Information Network (PHMIS), as required
- Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the client's need
- Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.
- Assist with client access to services and community resources as needed
- Promote an environment of teamwork and collaboration
- Complies with all applicable training requirements
- Complies with all company safety, personnel and operational policies and procedures
- Complies with work schedule to ensure effective operations of Agency programs
- Contributes positively as a member of a productive and cooperative team
- Performs other duties as necessary to fulfill St. Vincent de Paul CARES Mission
- 95% Employer paid Employee only coverage (zero ded, $10 co-pay plan)
- 10k Employer paid Basic Life insurance
- 120 hrs PTO accrued biweekly starting on day 1 of employment
- 13 Paid Holidays to include Employee’s birthday and Date of Hire
- We also have various retention and referral bonuses
- 2 weeks of paid training to include DEI initiatives
- Flexible schedules in most positions
- 3% Employer match after 6 months
- We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care
- Able to speak, write and understand English
- Possess basic computer skills
- Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
- Flexible work schedule including evenings, nights, weekends and holidays
- Ability to set appropriate limits, work under deadlines and multi-task
- Ability to organize, prioritize, self-motivate, and deliver results
- Excellent communication and listening skills
- Possess strong work ethics
- Successfully pass Law Enforcement background screening
- Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
- Must have reliable transportation
- Participates in the Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
- · Mission-driven attitude supplemented with integrity and passion
- Adherence to the highest ethical standards, personally and professionally
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
- Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values
- Advanced knowledge of homelessness, severe and persistent mental illness and substance abuse
- Advanced knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
- Ability to form partnerships in the community and seek out community resources
- Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
- Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
- Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
- Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations
- PHD and/or experience 15-years’ experience (work, life or volunteer) in social services.
- Veterans preferred
About St. Vincent de Paul CARES:
SVdP CARES is a non-profit organization committed to ending homelessness: making it rare, brief, and one-time. With “Housing First” principles at the core, all SVdP CARES programs are built on the belief that everyone has the right to live in dignified and affordable housing with a healthy disregard for all community-perceived barriers to housing including employment history, criminal/credit background, mental health, addiction, or religious practices. SVdP CARES works to rapidly house those experiencing homelessness within 30 days and concurrently connect them to resources and stabilization support services to assist their needs. SVdP CARES serves 19 counties across 7,678+ square miles of Florida including Charlotte, Citrus, Collier, Desoto, Hardee, Hernando, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, and Sumter counties. Everyone is welcome through our doors, regardless of race, color, religion, sex, ancestry, age, national origin, citizenship, physical or mental disability, genetic information, veteran or military status, sexual orientation, and gender identity.
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