Field Packaging Engineer
2 weeks ago
The successful candidate will be responsible for providing prompt and effective technical support to our customers regarding their packaging equipment operations, ensuring customer satisfaction and packaging performance. The Field Packaging Engineer will possess a mechanical and electrical technical aptitude with the ability to troubleshoot most packaging machine issues. Occasionally requires management support to handle difficult issues.
Responsibilities:
- Prioritize safety and act as a safety leader in all tasks and responsibilities.
- Understand and address customer requirements related to equipment, products, and issues.
- To Identify machinery and packaging film/bag problems and ensure that they are properly communicated to the appropriate staff representatives.
- Maintain accurate and timely reports on work activities and time utilization.
- Participating in field trials of new packaging materials.
- Participating in the commercial production of products.
- Taking responsibility for scheduling own time and travel based on customer priority.
- Working on special projects as assigned.
- Establishing and maintaining positive relationships with customers, sales personnel, and internal staff.
- Submitting reports within 5 days, completing expense reports within one month of business trips, and providing weekly schedules within designated time frames.
Education and experience:
- Possesses a technical degree
- 5+ years’ experience (machinery and materials) working with converters, packaging, and equipment suppliers in the flexible packaging industry
- Willing to travel 60% or more and holds a valid driver’s license
- Excellent verbal and written communication skills
Requirements:
Hands-on experience in the following key technologies:
- Blown film co-extrusion
- Adhesive lamination (solvent, solvent-less, water based)
- Extrusion lamination & coating
- Printing (flexo, digital)
- Slitting
- Bag-pouch making
- Experience in providing technical sales support.
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