CCMA/Certified Phlebotomist
3 weeks ago
Job Description
Job Purpose:Function as a Certified MA in a team and mission-based setting to assist with direct patient care procedures and related tasks, through joint planning and problem solving, assisting in examination and treatment of patients under the direct supervision of the Clinic Manager
Duties/Responsibilities:
- Adheres to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
- Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
- Participates in team huddles, work with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services.
- Completes intake interview for new and returning patients according to established procedure including counseling patients/families on their role, and WCHC’s role, in a medical home.
- Prepares patients for examinations consistent with the purpose of the appointment.
- Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards.
- Performs related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
- Assists providers with exams of patients or any special procedures.
- Processes phone calls, refills and MyChart communications from patients, routing as appropriate, and responding in a timely manner.
- Administers treatments and perform screening tests at the direction of the provider.
- Cleans and stocks rooms disinfect exam room tables, treatment and lab surfaces daily.
- Performs supervised laboratory procedures as approved by the Laboratory Director (Chief Medical Officer).
- Assists with documentation during patient visits, as needed.
- Explain blood draw procedures to patients and answer any questions about the process.
- Follow all health and safety protocols and procedures to maintain sanitary work area.
- Performs lab draws from patients.
- Verifying patient information and labeling blood samples properly.
- Prepares the testing room with proper tools.
- Transfer samples to appropriate laboratories for testing.
- Processes prior authorizations for medication and procedures in a timely manner
- Performs any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.
Education and Experience:
- Certified Clinical Medical Assistant (CCMA) credentials from the National HealthCare Association (NHA)
- Certified Phlebotomist
- 1 year healthcare experience
- Proficiency with Microsoft Office products
- Experience with electronic health records (EHR), such as EPIC, highly desirable
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date. This is provided by employer
- BLS certification obtained within 6 months of hire. This is provided by employer.
Immunizations Required:
- TB (test upon hire)
Physical Requirements:
- Prolonged periods sitting and/or standing at a desk working at a computer.
- Repetitive use of hand motion, some reaching bending and/or lifting of up to 20 pounds
- Exposed to sick people
Benefits: Student Loan repayment program opportunities
- Up to $200 per month towards student loan debt
- Master’s degree or higher provider, providing direct billable patient care, is eligible for $50,000 every 3 years
- Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start)
- 7 Paid Holidays
- Medical/Dental/Vision 100% employer paid
- 401K Retirement Plan 6% match
- Short Term Disability - options for long term disability
- $50,000 Life Insurance Policy- options for additional voluntary life
- Additional voluntary Critical Illness, Accident, and Hospital Indemnity coverage is available
- Employee Assistance Program (EAP)
- Downtown Health and Fitness gym membership discount
- Bonusly – Internal Employee Recognition Platform
- Headspace care employer paid membership
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