Caregiver Manager

Job Description:

Additional 1$/hr weekend differential available. This opportunity is located at Sherwood Pines RCF in Veneta, Oregon.

Sherwood Pines is a 16-bed memory care facility. Preference will be given to the applicant who is also willing to work as a caregiver manager on the weekend or assist in various positions such as a shower aide or activities assistant. Please visit our website at www.sherwoodpines.com to apply.

Duties and Responsibilities:

The Caregiver Manager reports to the Administrator and is the person responsible for assisting with the daily operations of the Facility and for the daily care rendered to the residents. The Caregiver Manager shall be on site and oversee the operation of the Facility to ensure appropriate staffing and that the care, health, and safety of the residents is met at all times.

As such the Caregiver Manager’s typical duties will include, but are not limited to:

• Oversee all facility operations serving as the team leader providing direction and supervision of Care Partners.
• Meet budget expectations relative to revenue goals and cost controls.
• Develop and implement policies and procedures that assure the care, health and safety needs of the residents are met in a manner that maximizes independence in an environment that supports dignity, independence, individuality, decision making ability of the resident and support the Sherwood Pines vision and philosophies. Policies and procedures must include but are not limited to:
  • Clearly defined care partner roles and responsibilities detailing lines of authority with equitable workloads.
  • Developing and maintaining accurate resident records. Such records shall be available for each person admitted to the facility. Resident records shall include, but not be limited to, a service plan, emergency face sheet and incident reports and shall also comply with other documentation guidelines that meet or exceed state regulations.
  • Assuring that residents’ rights are protected.
  • Coordination of admission and discharge activities including assuring that a pre-admission screening is completed prior to admission in accordance with state regulations.
  • Maintaining a copy of an updated Policy and Procedure Manual that is available for staff.
  • Assuring that residents receive an orientation as required by regulation.
  • Assuring that residents are fully informed regarding resident complaints and grievance procedures which provide for:
    • Receipt of complaints and grievances from residents or person acting on their behalf.
    • Immediate investigation of the facts concerning the complaint or grievance taking necessary action to resolve the problem on substantiated complaints or grievances within seventy-two hours of receipt of such complaint or grievance.
    • Documentation in the facility’s record of the receipt, investigation and action taken to resolve the complaint or grievance: and,
    • Prohibition of retaliation.
• Monitor and assure that the recruitment, employment and training of qualified staff is implemented.
• Terminate from employment after investigation, any employee who performs in an unsatisfactory manner.
• Assure that the maintenance of the facility is in compliance with regulations. 
• Delegate authority and responsibility for the operation and maintenance of the facility to a staff person whenever they are absent from the facility.
• Assure that all records are accurately prepared safely stored and readily available within for inspection by authorized persons.
• Assure that all resident records are kept confidential. Disclosure of any records shall be in accordance with all applicable laws and rules.
• Assure that copies of pertinent information from records of residents who are being transferred to another facility are transferred with the resident. All records shall be kept for a period of three years.
• Assure that all resident and personnel records remain in the facility if the facility changes ownership or administrator.
• Notify the appropriate persons in writing as to the location and storage of resident records prior to the dissolution of the facility or those records being transferred with the residents.
• Document facility and resident financial information including:
  • Contracts with the state, resident, relatives, or other persons paying for care.
  • Financial planning sheets for Division clients.
  • Resident Account Record or other expenditure when, at the resident’s request, managing or handling a resident’s money. The record shall show amounts and sources of funds received and issued to, or on behalf of, the resident. Purchases of $5.00 or more made on behalf of a resident shall be documented by receipts. 
  • Preparation and maintenance of a written record of personal property of value to the resident.
• Assure that personnel records for each employee are maintained that include employee’s name, address, telephone number, date of birth, Social Security Number, date of employment, documentation of criminal record check, pre-service (orientation) and in-service training, TB test, documentation of reference check, and an annual evaluation.
• Prepare and maintain records which shall, at a minimum include:
  • Admission and discharge policies
  • Employee time sheets
  • Reports of all inspections of the facility
  • Fire drills and safety programs
  • Job descriptions
  • Behavior management policies
  • Policy on handling and resolving complaints and grievances.
  • Copies of written material advertising scope, frequency and range of services provided at the facility.
• Work to ensure good team communications by utilizing conflict resolution with employees, accepting and review all grievances and harassment complaints to ensure timely investigations, enlisting outside assistance when necessary, and acting as the Sexual Harassment officer when indicated.
• Assure a safe working environment for employees, investigate all incidents with employee injury, and oversee workers compensation claims including the promotion of early return to work programs.
• Assure a Quality Improvement process is implemented that includes regular review of the services offered to residents and the documentation of the care given.   
• Establish and attend regular meetings including, but not limited to, Safety Committee, Team Meetings, and Service Plan Reviews.
• Assure posting of appropriate advisories for employees in the area of civil rights, American Disabilities Act, Oregon Civil rights, Wage and Hour laws, and Family Leave Act.   
• Maintain a professional appearance and positively represent the company while at work or work related functions.
• Other tasks as assigned.

Physical Requirements:
While performing this job, the Caregiver Manager is required to regularly sit for long periods, use hands to operate computers, reach with hands and arms, speak clearly, see, and communicate exact information rapidly and precisely. The Caregiver Manager is also required to frequently walk, stoop, kneel, or crouch and may occasionally lift and/or move up to 50 pounds. Specific vision required by this job includes close and mid distance vision. Reasonable accommodations will be made for individuals who are qualified for this position but unable to perform the essential job duties because of disabilities.
Experience and Skill Qualifications:

• Two years of successful experience or equivalent education in providing care for persons in a long-term care setting.
• Be knowledgeable in the development and use of service plans, medication management systems, infection control practices, nurse delegation practice, fire and life safety, resident’s rights, behavior management and documentation practices.
• Demonstrated ability to develop and implement policies and procedures that support the philosophy of Sherwood Pines which includes the provision of services in a shared homelike environment designed to enhance the dignity, independence, individuality, and decision-making ability of each resident in a safe, secure environment.
• Demonstrated ability to maintain resident, personnel and facility records in accordance with Oregon State rules and regulations.
• Demonstrated ability to manage budget and cost controls.  
• Demonstrated ability to successfully direct the work of others.
• Be honest, fair, and dependable, maintain confidentiality, and respect the rights and privacy of others.
• Demonstrated ability to work responsibly as an individual as well as a team leader.
• Willingness to gain the knowledge, understanding and implementation of Sherwood Pines’ Policies and Procedures, Philosophy, Values and Core Competencies.
• Good work history and references.
• Working knowledge of computer systems including: Apple, Android, Microsoft Teams, Office, etc.
• Working knowledge of office equipment including: computer, multi-line phones, fax machine, copy machine and printer.
• Excellent verbal and written communication skills.
• Good organizational skills with the ability to take on multiple tasks.
• Satisfy a drug screen and a criminal record check that may require a fingerprint check prior to employment.
• Possess and maintain a valid Oregon driver’s license and proof of liability insurance.
• Must attend an Assisted Living and Residential Care 40-hour Administrator Training Course within the first 6 months of employment.

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