Customer Service Specialist
1 week ago
Visiting Ancillary Services was founded in April 2010, as a 501(c) 3 Non-Profit Charity, and we provide full-service programs to over 120+ facilities. We deliver the finest outreach programs to residents, and we believe each resident should leave us with a smile and a happy demeanor.
What we're looking for:
The ideal team members are those dedicated individuals who constantly strive for excellence and continuous improvement and who consistently focus on solutions to overcome obstacles. This is achieved by following the VAS values: Integrity/Ethics, Service to Others, Honesty, Compassion and Professionalism.
Customer Service Specialist: This position will support both the Billing/Accounting DepartmentsMajor Duties & Responsibilities: Billing
- Obtaining pre-authorizations as required
- Ensures accurate billing, timely submission of electronic and/or paper claims
- Monitors claim status, researches rejection and denials
- Follow up on delinquent claims and past due invoices
- Experience with Denticon is a plus.
- Validates timesheets to ensure accuracy and makes corrections as needed
- Tracks mileage, sick/vacation time
- Ensures Time Off Request Vouchers have been approved
- Tracks/Monitors company vehicle usage and maintenance
- Experience with QuickBooks Desktop is a plus
- Other duties as assigned
The ideal team member will have the following:
- Exceptional communication skills(Written and Verbal)
- Strong analytical and problem-solving skills
- Must be able to prioritize, organize work, manage time, work unsupervised
- Keen sense of urgency and attention to details
- Punctual
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