Bilingual Office Assistant
3 weeks ago
We are a small group practice providing mental health counseling. We serve the Hispanic, Latinx community.
This position is for a BILINGUAL Office Assistant (English-Spanish).
Days/Hours: Monday through Friday 9am to 6pm. Can flex schedule for some evenings or Saturdays if desired.
Pay/Benefits: $20 to $25 per hour depending on experience.
Essential Responsibilities:
- Performs reception duties, answering phones, texts, and emails.
- Act as a resource to staff and clients.
- Responsible for insurance verification, set client fees, balance payment agreements, and administrative intakes.
- Update and maintain records in proprietary software and webpages.
- Manage office paperwork and flow.
- Does data entry, references information on the computer, schedules, runs basic reports as needed.
- Scanning, copying, and faxing as needed.
- Receive payment, send claims, and record receipts for services.
- Filling up paperwork to report send to insurances from credentialing.
- Schedule appointments and maintain and update appointment calendars.
- Assists with Insurances credentialing, billing and other inquires.
- Assists with on-barding of employees.
- Helps the CEO to perform duties related to the company.
Qualifications:
- High school diploma/GED or equivalent.
- Previous experience/formal education preferably in a clinical setting.
- Excellent communications skills in (English/Spanish).
- Good computer skills including a functional knowledge of Drive, Word, and Excel, telephone skills, and electronic record systems.
- Ability to master proprietary software which may include online scheduling and billing.
- Knowledge and previous experience with office equipment including photocopying, faxing and scanning, etc.
- Able to pass pre-employment screening.
BENEFITS:
- 80h PTO.
- 40h sick time paid.
- 401k.
- Full paid health insurance.
- Full paid Life Insurance.
- Life Insurance.
- 6 Holidays paid.
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