Customer Service Advisor

5 days ago


Moscow Mills, United States Certified Performance & Auto Repair, Inc Full time $52,000 - $78,000
Wanted: Automotive Customer Service Advisor

Who We Are:
We’re a top-tier automotive repair company with a passion for keeping our customers safely on the road. From oil changes to full engine rebuilds, we do it all – and we’re looking for a rockstar customer service advisor to add to our team.

Key Responsibilities:
  • Serve as the first point of contact for customers, providing friendly and knowledgeable assistance.
  • Schedule appointments and manage service inquiries effectively.
  • Building estimates and educating customers on the best ways to repair and maintain their vehicles
  • Understand customer needs and recommend appropriate services or repairs.
  • Maintain accurate records of customer interactions and follow up on service appointments.
  • Collaborate with technicians to ensure timely service delivery and customer satisfaction.

Qualifications:
  • Previous experience in automotive service or customer service preferred but not required.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Proficient with computer systems and scheduling software.
  • A passion for customer service and the automotive industry.

What We Offer:
  • Competitive salary and performance-based incentives.
  • Opportunities for professional development and training.
  • Benefits including health insurance, vision & dental insurance, disability insurance, paid vacations and more
  • Monday - Friday 8am-5pm work week. Weekends off
  • A supportive and team-oriented work environment.
  • Employee discounts on services and products.

If you’re ready to drive your career forward and be part of a thriving team, we want to hear from you
Join us in providing top-notch service to our valued customers

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