Store Manager

4 months ago

Somersworth, United States Firestone Complete Autocare Full time $75,000 - $140,000
Position SummaryResponsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Responsibilities
  • Customer service
  • Drive store sales & promotions
  • Build Customer Satisfaction & Loyalty
  • Creating Results for Teammates, Customers and the Company
  • Understand alternative tire sourcing and competitors
  • Payroll, budgets and store goals
  • Responsible for record keeping and relevant financial information
  • Manage, schedule and assign staff according to their skill level
  • Attend paid training to stay up-to-date with new developments in the automotive service industry
  • Follow up with customers to obtain feedback and ensure they are satisfied with received
  • Other duties as assigned

Minimum Qualifications
  • High School Diploma or equivalent
  • Demonstrated success in retail sales management
  • Problem solving as it relates to customer complaints
  • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
  • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
  • Teammate and customer communication skills
  • Negotiation and conflict resolution skills
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position

Preferred Qualifications
  • High school degree or equivalent is required
  • 2 year college degree or equivalent

Our Crew Knows BenefitsHealth benefits that start on day one of employment, for all of our full-time teammates:
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • 401(k) match
  • Vision and Dental Coverage
  • On demand pay (daily pay) program available

Our Values Give Back To You
  • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
  • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

  • Retail Operations Assistant Manager

    4 weeks ago

    Somersworth, United States Nouria Full time

    Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations...

  • Automotive Service Manager

    5 months ago

    Somersworth, United States Firestone Complete Autocare Full time $25 - $35

    Position Summary:Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and...

  • Pool Operations Specialist

    1 week ago

    Somersworth, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About Wentworth-Douglass HospitalWentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to delivering exceptional patient care and community service. We foster a diverse, equitable, and inclusive environment that reflects the communities we serve.Job Summary:We are seeking a skilled Pool Operations Specialist to join our aquatic...