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High Needs Case Manager

4 months ago


Phoenix, United States Jewish Family & Children's Service Full time $21 - $24
Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.
  • **Position Available in: Glendale, Phoenix, East Valley (Gilbert), or the West Valley.
  • *Excellent Training Program

High Needs Case Manager: JFCS is seeking enthusiastic and empathetic Case Managers to assist children receiving behavioral-health services on their path to a more self-sufficient lifestyle and/or family reunification. The High Needs Case Manager will also provide guidance and ongoing support to the families/caregivers of the youth receiving services.

Duties include:
  • Provides High Needs Case Management services to children enrolled in the behavioral-health system.
  • Provides weekly contact with assigned clients, which includes home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically-indicated, and working to decrease behaviors to improve stability in the home & community.
  • Coordinates services and collaborates with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Coordinates and facilitates Child & Family Team (CFT) Meetings.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services.
  • Collaborates with clinical team to ensure that Integrated Service Plans, CFT Meeting notes, and all required paperwork is completed accurately and in a timely manner.

Qualifications:Meets one of the following education/experience requirements:
  • High School Diploma/GED required and 4 years of Behavioral Health experience.
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Psychology, or related field.
Additional qualifications:
  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

Benefits of Working with JFCS:
  • Lucrative Performance Bonuses each quarter of the year, in addition to normal salary.
  • Generous Employee Referral Bonuses for both the new-hire and the referring employee.
  • Bonus Programs for both full-time and part-time employees.
  • FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.
  • Bilingual (Spanish-English) Pay Differential
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • 401(k) Retirement Plan, with Company Match
  • We offer tuition and clinical license reimbursement.
  • Numerous professional development and career growth opportunities.
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.


About Jewish Family & Children's Service:

Jewish Family and Children’s Service (JFCS) is an organization with a long-term presence of providing behavioral health and integrated health services to children, families, adults, and seniors in the Valley. Our client service population is currently approaching 50,000 annually and our employees are those who want to make a difference in the lives of those seeking help in various ways. JFCS provides case management, behavior support, therapy, medication management, Primary Care, and much more.