R120674 Driver Check in Associate
4 weeks ago
RESPONSIBILITIES
- Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
- Identify missed collections and notify Credit Services.
- Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
- Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
- Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
- Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
- Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
- List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.
- High school degree or equivalent.
- 1 year of pallet jack and/or forklift experience.
- Ability to write routine reports and correspondence.
- Speak effectively before groups of customers or associates of an organization.
- Must have exemplary listening skills to facilitate effective two- way communication.
- Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Solid problem-solving skills.
- Strong verbal and written communication skills.
- Must be able to read, write and speak English.
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