Store Protection Specialist

3 weeks ago

Hoover, United States Ross Dress for Less Full time
STORE PROTECTION SPECIALIST:
This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating a commanding presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible a commandinǥ presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand:Represents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft & Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.


PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.


SUPERVISORY RESPONSIBILITIES:None

  • Asset Protection Team Member

    4 weeks ago

    Hoover, United States Academy Sports + Outdoors Full time

    At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Asset Protection Team Member is responsible for the safety and security of our Team Members, customers, and product. Through this important work, the Asset Protection Team Member impacts customer service, profitability, and Academy’s...

  • Asset Protection Team Member

    2 days ago

    Hoover, United States Academy Sports + Outdoors Full time

    At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Asset Protection Team Member is responsible for the safety and security of our Team Members, customers, and product. Through this important work, the Asset Protection Team Member impacts customer service, profitability, and Academy’s...

  • Store Manager

    3 weeks ago

    Hoover, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description00011 Hoover, ALLE_301 Hibbett Retail, Inc.Job Title: Store ManagerDepartment: OperationsFLSA Status: Non-ExemptReports To: District Sales ManagerSUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency...

  • Accounts Receivable Specialist

    2 months ago

    Hoover, United States Express oil change Full time

    Company Description Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to...

  • Accounts Receivable Specialist

    3 weeks ago

    Hoover, United States Express oil change Full time

    Company Description Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to...

  • Accounts Receivable Specialist

    7 days ago

    Hoover, United States Express Oil Change & Tire Engineers Full time

    Company Description Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the...

  • Accounts Receivable Specialist

    2 months ago

    Hoover, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality...

  • Accounts Receivable Specialist

    4 weeks ago

    Hoover, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality...

  • Accounts Receivable Specialist

    3 weeks ago

    Hoover, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionJob DescriptionCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 21 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality...

  • Intake Specialist

    1 week ago

    Hoover, United States Collins Law, LLC Full time

    Job Title: Legal Intake SpecialistCompany: Collins Law, LLCLocation: Birmingham, AlabamaJob Type: Full-timeBenefits: Competitive salaryHealth insurancePaid time off & holidaysPaid wellness daysDental & VisionLife insuranceDisability benefits401kTuition reimbursementOpportunities for professional development and growthHybrid scheduleTeam building and family...

  • SBA Closing Specialist

    3 weeks ago

    Hoover, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Corporate Security Case Development Specialist

    2 weeks ago

    Hoover, United States Regions Bank Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Assistant Store Manager

    2 weeks ago

    Hoover, United States Francesca's Full time

    Location: 2000 Riverchase Hoover, Alabama 35244Employee Type: RegularWe offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of...

  • Treasury Management Implementation Product Specialist

    4 days ago

    Hoover, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Bank Operations Imaging Specialist

    4 weeks ago

    Hoover, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Bank Operations Imaging Specialist

    3 weeks ago

    Hoover, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Bank Operations CMI Specialist

    3 weeks ago

    Hoover, United States Regions Bank Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Treasury Management Implementation Product Specialist

    3 weeks ago

    Hoover, United States Regions Bank Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Small Business Administration Sales Support Specialist

    4 days ago

    Hoover, United States Regions Bank Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Trust Relationship Specialist

    2 weeks ago

    Hoover, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...