Volunteer Compliance Coordinator

4 weeks ago

Menlo Park, United States Boys & Girls Club of the Peninsula Part time $25 - $28
POSITION
Volunteer Compliance Coordinator

OUR MISSION
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

OUR VISION
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

OUR CORE VALUES
Curiosity, Respect, Ownership, Ganas, Unity, Equity

ORGANIZATION OVERVIEW
Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 5,400 TK-College students across 29 sites from East Palo Alto to Daly City. We believe talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

POSITION OVERVIEW
The Volunteer Compliance Coordinator will play a pivotal role in supporting our Volunteer Team and People Team to ensure that all volunteers and external partners are in compliance with legal and organizational requirements. The position will report to the Senior Director, People Operations and additionally maintains a secondary reporting line to the Director, Community Engagement. This role involves developing, implementing, and monitoring compliance-related procedures to support the effective and compliant operation of volunteer initiatives.

ROLES & RESPONSIBILITIES Compliance Management:
  • Maintain compliance policies and procedures for volunteer and external partner programs, including compliance trainings, background checks, reference checks, and TB tests
  • Ensure that volunteer and external partner requirements comply with relevant laws, regulations, and organizational standards for Boys and Girls Clubs of the Peninsula, Boys and Girls Clubs of America, and CA state law
  • Conduct regular reviews and audits of volunteer and external partner participation and documentation in partnership with the Volunteer Assistant to ensure compliance and up-to-date records
  • Stay informed about changes in laws and regulations that may impact volunteer and external partner programs and collaborate with the People Team and Volunteer Team to update volunteer policies and procedures
Volunteer Support:
  • Provide guidance and support to volunteers, external partners, and staff on compliance requirements and best practices
  • Communicate on a consistent basis with Volunteer Assistant around volunteer and external partner compliance status
  • Address and resolve compliance-related concerns or questions from volunteers, external partners, and staff
Documentation and Reporting:
  • Maintain accurate tracking records of volunteer and external partner activities, training, and compliance-related documentation
  • Prepare and submit reports on compliance status, issues, and improvements as needed to the People Team and Volunteer Team
  • Ensure that all volunteer and external partner documentation is up-to-date and securely filed
Communication and Collaboration:
  • Understand the dynamics of working with "high-profile" donors and provide strong support and follow-up with volunteers and external partner throughout the process
  • Identify potential compliance risks and recommend improvements to enhance compliance and safety
  • Work closely with the Volunteer Team to ensure alignment on compliance-related issues
  • Foster a culture of compliance and ethical behavior among volunteers, external partners, and staff
 Perform additional relevant duties as assigned 

QUALIFICATIONS
  • Bachelor's degree or applicable work experience
  • 1-2 years of experience in volunteer coordination, compliance, risk management, or a related field is desirable
  • Proficiency in compliance management tooling or the ability to quickly learn these platforms
  • Exceptional attention to detail and organizational skills
  • Excellent verbal and written communication skills, with the ability to engage effectively in person and online
  • Strong customer service orientation
  • Ability to handle sensitive and confidential information with discretion
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing priorities and tasks
  • Ideally, you are an enthusiastic and solution-oriented individual who embraces challenges with a positive attitude. You excel in managing complex tasks without feeling overwhelmed and have a strong aptitude for efficiency and organization.

Physical Requirements and Work EnvironmentThis role primarily involves 80% sitting and 20% walking or standing, with occasional lifting, carrying, pushing, and/or pulling. It may also require occasional stooping, kneeling, bending at the waist, reaching overhead, crouching, squatting, or crawling, as well as fine finger dexterity for tasks that require precision.

LOCATION & SCHEDULEMonday through Friday, generally 9 AM - 2 PM This position offers a hybrid work arrangement, combining both in-office and remote work. You are expected to adhere to the following schedule:
  • In-Office Days: Currently Mondays and Tuesdays are designated to be in our Menlo Park office 
  • Remote Work: Wednesdays, Thursdays, and Fridays are set aside for remote work
  • Flexibility: Please note that this schedule is subject to change, and adjustments may be made in alignment with organizational needs and evolving circumstances
COMPENSATION & BENEFITS
  • Employment Status: Part-Time, Non-Exempt
  • Pay Range: $25-$28 per hour, depending on experience (DOE)
  • Retirement Benefits: BGCP offers salary contributions to the 401(k) plan
  • Comprehensive Paid Time-Off Policy, along with additional benefits
  • Contributing to a thriving community for youth growth: Beyond measure

ONBOARDING PROCESS
  • BGCP will cover all onboarding process requirements
  • Complete LiveScan and Checkr background check
  • Undergo a TB test
  • Participate in mandatory onboarding training sessions
 

Disclaimer: The above declarations are not intended to be an “all-inclusive” list of all duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

BGCP is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. BGCP is dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively encourage candidates from diverse backgrounds to apply for positions within our organization, as we believe that diversity enriches our workplace and enhances the quality of our services.

About Boys & Girls Club of the Peninsula:

Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 5,400 TK-College students across 29 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

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