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Emergency Call Taker
2 months ago
Previous experience as a first responder, military, medical, 911 dispatch is preferred. This Call Center operates 24/7 so there are multiple shifts to choose from.
We are seeking:
- English Speakers $19.00 an hour
- English/Spanish Speakers $20.00 an hour
Requirements:
- Empathetic Support
- Efficient Problem Resolution
- Maintain professionalism in all interactions
- Keep customers informed of their case status
- Adhering to all relevant laws, regulations, and company protocols policies and ethical standards.
- Must have HS Diploma or GED
- Must type 25 WPM
- 2 years call center or emergency response roles preferred
- Must be computer proficient
- Excellent verbal & written communication
Direct hire opening.
About Hawkins Personnel Group:
Founded in 1977, William P. Hawkins and Sally Hawkins established Hawkins Associates, Inc. The Hawkins initially operated as a franchisee of an international staffing firm for 23 years. They provided new employment opportunities to the local market. In August of 2000 the family decided to form Hawkins Personnel Group and no longer operate as a franchise. The strategic move created geographical independence which allowed the company to expand offices, provide new services, respond on a local level in each market and upgrade technology. In 2009 the corporate officers and directors were restructured to promote future growth into new areas of business. To further enhance its ranges of services to large and small companies Hawkins became WBE, WBENC and HUB Certified. Currently, Hawkins Personnel Group is managed by second generation family, Elizabeth and Jennifer Hawkins and continues to progress by expanding into new markets, proving new HR solutions to clientele and providing new benefits to retain qualified personnel.
