Clinic RN

Position Overview:

• The Clinic RN will demonstrate Christ-like behavior and attitude in all job duties and responsibilities, as well as adhering to policies, procedures, standards, and regulations of the RN license and LACHC as an organization.
• The RN works with the care teams and functions as a service provider, educator, coordinator, advocate, and facilitator of health and health services for individuals and groups.
• The RN works to improve the quality of patient care through ongoing communication and collaboration with the multidisciplinary care team.
• All duties must be performed in a manner displaying LACHC’s holistic approach to treatment and to contextualize all treatment, education, and counsel in the Judeo-Christian view of man and woman as being made in the image of God and possessing spirit, soul, and body; emphasizing the necessity of health and wholeness in all three areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:Including but not limited to the following:

• Recognize that the RN role is one of leadership and involves mentoring patients and staff.
• Utilize the nursing process and provide professional nursing care in a clinic setting.
• As a member of the care team provides basic medical case management to patients. This includes on an as-needed basis: communicating with patients or families, helping execute a care plan, reconciling patient medications, providing interventions as appropriate, and helping with clinical follow-up to ensure patient self-management or self-care goals are being addressed.
• Understands how the role fits into a Patient-Centered Medical Home model of care.
• Perform nursing care as appropriate to patients requiring wound care or other procedures falling within the RN’s scope. 
• Perform triage on patients that request same-day or urgent appointments, providing nursing intervention when necessary and determining if flip visits are necessary per established protocol
• Participates in patient follow-up activities as directed by providers for normal and abnormal laboratory, DI, or specialty consult results.  Interacts with the patient by phone, text, letter, or email/portal.
• Receives and processes incoming calls per policy related to critical lab and DI results
• Dispense medications according to approved standardized procedures, including DOT (direct observation therapy), placing TB tests, nebulizer treatments, and giving medication injections and vaccines.  Administer medications in the clinic when appropriate.
• Carry outstanding orders as appropriate and per policy.
• Assisting providers with the completion of annual wellness exams.
• Tracking post-hospitalization visits, which entails: tracking spreadsheet from Medpoint, calling patients for follow up, offering clinical advice within the nursing scope as needed, and creating follow up appointments for patients
• Provide crisis intervention when required to promote a safe and peaceful clinic setting and keep patients and staff safe.
• Documents all patient interactions as deemed appropriate in the patient chart in the EMR, taking care to chart in an informative, accurate and descriptive manner that reflects the patient care provided and keeping accurate records on intervention and patient education. Documentation will be complete, prompt, and according to policy.
• Provide patient education and information about chronic care, disease prevention, and the promotion of health maintenance.
• Functions as a member of the care team by participating in care team meetings-daily huddles and monthly site team meetings as appropriate.
• Utilize Motivational Interviewing techniques when working with patients.
• Participates in a continuous quality improvement program by assisting with data collection, helping with small tests of change, and other duties related to CQI.
• Utilize appropriate methods for interacting with and collaborating sensitively, effectively, and professionally with persons from diverse backgrounds.
• Demonstrate ability to communicate with all members of the team to facilitate patient care. 
• Serve as an advocate for the patient.
• Minister to the needs of the patients in a holistic manner, addressing the needs of body, mind, and spirit.
• Foster and promote a culture of service excellence and accountability.
• Abide by HIPAA guidelines and policies, taking care to protect patient information at all times.
• Prioritize daily workload to ensure that all responsibilities are carried out in a timely manner.
• Work independently and with minimal supervision.
• Other duties as assigned include special projects and administrative duties. 

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, patients, visitors, government agencies, and the general public.
• Knowledgeable regarding nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to community health.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility.
• Ability to demonstrate effective decision-making by assessing situations accurately, sharing fact-based information, communicating professional opinions clearly, and inquiring actively.
• Ability to work autonomously, taking initiative and problem solving within the scope of an RN.
• Ability to manage a high volume of patients in a short span of time, while dealing with unpredictable issues.
• Flexibility to perform in an ever-changing work environment with frequent interruptions. 

EDUCATION and/or EXPERIENCE:

• Diploma from an accredited nursing school.
• Bachelor’s degree (BSN) preferred.
• One year of community or ambulatory health experience is required.
• Experience in case management is preferred.

LANGUAGE SKILLS: 

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Bilingual (English and Medical Spanish) a plus.

MATHEMATICAL SKILLS: 

• Ability to calculate figures and amounts such as medication doses, proportions, percentages, area, circumference, and volume as well as others as appropriate.
• Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: 

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: 

• Current, unencumbered, active California license to practice as an RN; CPR certificate.
• Work Status.
• Regular, Non-Exempt. Benefits:  Medical, Dental, Vision, and 403B Retirement Plan with Employer Match.
• Equal Opportunity Employer and willing to consider candidates with criminal histories.

WORK STATUS:
Full-time, Regular, Non-exempt position with Medical, Dental, Vision and 403B Retirement Plan with employer match. 
We are an equal opportunity employer. 
We will consider candidates with criminal histories.

About Los Angeles Christian Health Centers:

Los Angeles Christian Health Centers opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles County. Today, 120 staff members serve the County’s most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our 10 part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles and Watts.

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