Center Director

2 months ago


Greenville, United States Sylvan Learning Full time $35,000 - $40,000
The Center Director is responsible for managing the overall customer experience and sales to grow the Center.  
  • The Center Director is also responsible for managing the day-to-day Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs.  
  • They ensure that policies and procedures are executed according to Sylvan standards.  
  • The Director manages and coaches Center staff and serves as the principal point of contact for the Franchisee.  

KNOWLEDGE REQUIRED:
  • College degree required
  • Customer service and Sales experience
  • Experience using social media (Facebook, Instagram, etc.) preferred
  • Familiarity with instructional technology and tablet computers preferred
 SKILLS AND ABILITIES REQUIRED:
  • Strong customer service, interpersonal, and communication skills; Outgoing people-oriented approach
  • Proven ability to effectively use customer service and consultative sales skills to establish and build relationships
  • Proven sales skills with a strong sense of urgency
  • Proven ability to supervise, coach, and develop Center staff

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