Customer Service Representative

2 weeks ago


Bedford Heights, United States New Age Logistics Full time
Customer Service (Shipping & Receiving)
 
Looking for an enthusiastic, customer-focused full-time shipping and receiving clerk to work in our Warehouse Division. The individual will possess a strong work ethic, team concept and positive attitude towards customers and team members alike.
  The Responsibilities include:
  • Scheduling shipments through multiple Internet Portals.
  • Data entry.
  • Responsible for sending and receiving phone calls from customers while providing excellent customer service.
  • Verifies and confirms customer and account data by reviewing, correcting, deleting, or reentering data.
  • Organize, file, and retrieve corresponding paperwork in the file area.
  • Develops and retains customer confidence and can adhere to confidentiality requirements.
  • Contributes to the company and team's success by accomplishing tasks, assignments and duties in a timely fashion.
 Needed Qualities:
  • Computer and Internet Literate.
  • Ability to stay organized.
  • Attention to detail.
  • Analyzing information.
  • Confidentiality.
  • Type 35-40 WPM.
  • Excellent phone etiquette.
  • Strong Reading Comprehension.
 Expectations:
  • To be punctual.
  • Present and promote a positive and professional attitude.
 Work Experience:
  • At least 2 years of shipping & receiving experience.
 Education:
  • High school diploma.
  • Some college courses work preferred.
 Wages:
  • We offer competitive benefits.
  • Wages are commensurate with experience. 


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