Distribution Office Associate

2 months ago

Olathe, United States KGPCo Full time
KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:
 • The Customer is Everything.
 • Relationships Matter. All of Them.
 • Question Things. Take Action.
 • Work Hard. Work Smart. Enjoy the Experience.
 • Growth Mindset.

 

It’s not just a job – it’s a step in your career

SUMMARY:
 Administrative support position responsible to provide exceptional support to assigned customer and work closely with Distribution Center management.
 
 ESSENTIAL DUTIES & RESPONSIBILITIES:
 • Verifies and completes receiving reports by checking receiving document against purchase orders in the operation’s warehouse management system.
 • Updates databases with inbound receiving discrepancies.
 • Runs reports to verify shipping, receiving, and adjustment, transactions between WMS and ERP systems and performing corrections when necessary.
 • Perform research and provide Proof of Delivery for customer inquiries.
 • Contacts vendors to resolve invoice disputes.
 • Update timecard entry to company database for Distribution Center personnel.
 • Answers phone inquiries or forwards calls to the appropriate contact.
 • May assist with New Hire onboarding and other HR administrative tasks.
 • Other Duties: (In absence of DC Supervisor) Updates DC Daily Status Report. Assists in preparation of third-party billing. Processes Productivity Reports.

SAFETY DUTIES & RESPONSIBILITIES:
 • Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGP Injury and Illness Prevention Program Manual.
 • Participate in job site safety/hazard analysis.

 EDUCATION and/or EXPERIENCE:
 • High school or GED required. Associate degree preferred
 • At least two years related office and/or customer service experience
 • Or equivalent combination of education and experience
 • Microsoft Office Suite Programs and general computer proficiency
 • Excellent written and verbal communication and strong organizational skills
 • Strong analytical/problem-solving skills
 • Ability to prioritize, multi-task, and work in a fast-paced work environment
 • Ability to establish a strong rapport with customers

BENEFITS:
 • Medical, Dental, Vision and Supplemental insurance plans
 • Flexible Spending Accounts
 • 401(k) with Company match
 • Generous vacation, holiday, and sick/safe time
 • Pet insurance for our non-human family members
 
 KGPCo is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

About KGPCo:

KGPCo is a key strategic partner to the world’s leading communication and technology companies creating the next generation of networks. By uniquely combining Network Services and Supply Chain Solutions to build, optimize, and maintain networks, our team’s unmatched expertise enables our customers to navigate today’s challenges, implement tomorrow’s innovations, and build the future. KGPCo OneTouch™ provides a single source for everything from design and architecture to production and sourcing to installation and support.From ground to cloud, KGPCo is the only company in the industry that offers a complete range of solutions and an integrated approach to build, optimize, and maintain networks. Since 1973, KGPCo has built unique offerings of Supply Chain, Distribution, Integration Services, and Network Services including OSP, ISP and Network Cloud by understanding industry challenges and relying on the solid foundation of hard work and perseverance established by founders Kathleen and Dale Putrah. It’s this legacy that has established an unequaled Customer First philosophy for KGPCo - Products, Services, and Network Cloud.

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