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Customer Service/Outreach

3 months ago

Warren, United States Branch Tree Service Part time $19 - $23
**Job Posting: Part-Time Customer Service and Outreach Specialist**

**Location:** Branch Tree Service 
                      24195 Mound Rd 
**Position Type:** Part-Time. Monday, Tuesday and Wednesday. 8-4:30 pm. 

**About Us:**  
At Branch Tree Service, we pride ourselves on delivering exceptional service and building lasting relationships with our customers. We are looking for a passionate and dedicated individual to join our team as a Part-Time Customer Service and Outreach Specialist.

**Key Responsibilities:**  
- Respond to customer inquiries via phone and email in a friendly and professional manner.  
- Assist customers with their questions, concerns, and product-related issues, ensuring a positive experience.  
- Conduct outreach to existing customers to gather feedback and promote new products or services.  
- Maintain accurate records of customer interactions and transactions.  
- Collaborate with the team to identify areas for improvement in customer service and outreach strategies.  
- Participate in training and development sessions to enhance customer service skills and product knowledge.

**Qualifications:**  
- Strong verbal and written communication skills with a friendly and approachable demeanor.  
- Proficiency in computer skills, including experience with customer relationship management (CRM) software, email, and Microsoft Office Suite.  
- Ability to manage time effectively in a fast-paced environment.  
- Strong problem-solving skills and a customer-first mindset.  
- Previous experience in customer service or outreach roles is a plus, but not required.

**What We Offer:**  
- A supportive work environment.  
- Opportunities for professional development and growth within the company.

**How to Apply:**  
If you are enthusiastic about providing excellent customer service and want to be part of a dynamic team, we would love to hear from you Please send your resume and a brief cover letter to Lrowe@branchtree.com

Join us at Branch Tree Service and help us make a difference in our customers' experiences