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Brooklyn, New York, United States True Care NY Full timeAbout True Care NY True Care is a licensed Home Care Agency providing outstanding homecare service in the New York Metropolitan area. Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise...
Home Care
2 months ago
Company Overview: At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.
We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare.
Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.
Job Title: Payroll Representative.
Reporting to: Payroll Manager.
Job Summary: The Payroll Representative is responsible for assisting our caregivers and nurses with questions or concerns about their pay rate, direct deposit and timesheets. They manage the front desk area, attending to all walk-in caregivers in a timely manner.
Job Responsibilities:
- Provide information and service to our nurses and caregivers regarding pay rate, missed hours, direct deposit, timesheets, etc.
- Greet applicants at the front desk and service all walk-ins promptly.
- Set pay rates in HHA eXchange.
- Prepare reports for the Visit Compliance Team Lead.
- Triage calls to appropriate department and staff.
- Maintain information confidentially and solve payroll discrepancies.
- Accurately enter and maintain employee related information in HHA eXchange.
- Collaborate with all payroll-related internal departments to ensure payroll issues are quickly resolved.
- Ensure quality payroll service is provided to all caregivers and nurses by maintaining the highest level of customer service.
- Verify and record attendance, hours worked, and make pay adjustments.
- Ensure that caregivers and nurses are paid on time and that their paychecks are accurate.
- Other duties as assigned to support the payroll team.
Job Requirements:
- High School diploma/GED equivalent.
- Fluency in Spanish is required.
- Experience using Viventium, HHA eXchange is a plus.
- Knowledge of financial/ payroll related software, and industry.
- Analytical thinker.
- Confident with numbers.
- Strong organizational and communication skills.
True Care provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
About True Care NY:
True Care is a licensed Home Care Agency providing outstanding homecare service in the New York Metropolitan area. Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise the standard of homecare services. We are committed to providing the highest level of care by maintaining excellence in staff, procedures, and responsiveness. The True Care team is Healthcare professionals who are committed to helping our patients and caregivers experience the most excellent care. Build the career you want, enjoy a healthy work-life balance, and make a powerful impact as you advance in your role. Our agency is always growing, and we welcome candidates capable of steering the team in a positive direction.
