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Assistant Manager
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Aquatic Recreation Assistant
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Assistant Manager Trainee
3 months ago
Key goals:
- Great team player with the ability to motivate and lead team members.
- Ensure a great car wash experience for customers to build customer loyalty.
General Duties:
- All duties will be shared with others on the management team, therefore individual duties will vary based on team dynamic. Duties could include all or part of the below.
- Responsible for ensuring customer satisfaction at a professional car wash.
- Training, supervising and motivating team members.
- Address customer concerns and/or complaints.
- Maintain accountability for the operations of the car washes. (deposits, inventory, cashier machine functionality & discount codes)
- Work with Site Manager and Marketing Team to lead marketing initiatives at the wash to drive revenue.
- Be able to follow and execute all company procedures consistently.
- Monitor service quality of the wash experience for each customer.
- Consistently deliver outstanding customer service by doing a thorough job and being courteous and professional.
- Perform general maintenance on car wash equipment.
- Maintain a safe work environment for customers and your fellow team members.
- Follows daily opening and closing procedures accurately.
- Respond accurately and on time to all administrative duties and deadlines.
- Attend pertinent training on request.
- Direct report to Site Manager.
- Other duties as assigned.
- Ideal candidates demonstrate a mechanical aptitude for equipment maintenance as well as organizational skills for the management of chemistry, wash supplies and labor.