Office Manager
3 months ago
43475 Dalcoma Dr, Clinton Twp, MI 48038, USA
Job Position: Office Manager for Autism Center (Full Time Position)
We are looking for an organized, multitasking, high-energy Medical Office Manager with billing experience to join our team full-time. You must have a passion for helping kids learn and have fun
Position Overview:
- As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily.
- It will be critical for you to understand a sense of urgency and prioritize tasks quickly.
- The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
JOB DESCRIPTION:
- Work at the front desk Monday - Friday 7:45am-4:30pm.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
- Client Intake Procedures (give tours, review admissions forms, schedule assessments).
- Insurance Correspondence (benefit verification, preauth requests).
- Purchasing duties (Stock office supplies).
- Scheduling (Create client/staff daily schedules, track cancellations).
- Billing (Submitting claims once a week, checking benefits, and getting authorizations).
- Cleaning Duties (keep lobby and conference room clean and orderly).
- Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
- Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
- Event planning for staff (make arrangements for Quarterly staff in-service training and team-building activities).
QUALIFICATIONS:
- No criminal background.
- Excellent oral and written communication skills.
EXPECTATIONS:
- Provide high-quality customer service to our clients.
- Maintain client privacy in accordance with HIPAA laws.
- Maintain the clinic's reputation for an organized, team environment.
- Behave professionally with all staff members, clients, and caregivers.
BENEFITS:
- Salary: $16-$20/hr (depending on experience).
- Quarterly bonus based on financial performance.
- Company-paid certification opportunities.
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