Administrative Support
4 months ago
Key Responsibilities:
- Telephone Management: Answer phones, transfer calls, take messages, schedule delivery appointments, and distribute calls appropriately.
- Manage Daily Office Duties: Oversee the organization and execution of daily office tasks to maintain a productive work environment.
- Assist Customer Service Team: Provide administrative support to the customer service team, including managing documentation and communications.
- Cross Verification: Verify packing slips against customer paperwork to ensure accuracy and consistency with properly communicated updates on damaged or pending items.
- Filing and Scanning: File and scan information and forms into the system accurately and efficiently.
- Spreadsheet and Report Creation: Develop and maintain company spreadsheets and generate reports as needed.
- Document Preparation: Assist with typing and preparing paperwork essential for office operations.
- Order Office Supplies: Manage and submit office supply requests to ensure the office is well-stocked.
- Customer Service: Provide excellent customer service to clients, addressing receiving inquiries and resolving issues promptly.
- Additional Administrative Duties: Perform other administrative tasks as assigned to support the office.
- Data Entry and Electronic Filing: Assist with data entry tasks and maintain electronic filing systems.
Qualifications:
- Proficiency in typing at a speed of 40+ words per minute.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Detail-oriented with a high level of accuracy.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to adapt to and utilize company applications.
- Ability to work independently and as part of a team.
- Previous administrative or office support experience is preferred.
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