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Member Service Rep

1 month ago

Flower Mound, United States Cross Timbers Family YMCA Part time $14
This hours for this shift are for Tues, Thurs & Fris 9am-2pm and rotating weekends

We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor.  At the Y, strengthening community is our cause. If you think you have what it takes, apply today 

Member Service Representatives are responsible to:
  • Promote and sell memberships and services.
  • Learn to give quality tours according to the goals and interests of our members.
  • Scan member cards and greet by name.
  • Build relationships and retain members.
  • Answer member questions in a prompt, professional, and friendly manner.
  • Attend paid trainings and meetings and learn new skills.
  • Work with a team to make a lasting difference in your community.
  • Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.
  • Schedule will be approximately 10 to 29 hours per week depending on the needs of the branch.
Requirements:
  • Provide positive outlook and experiences.
  • Friendly and team oriented.
  • Adaptable to changing situations.
  • Ability to manage multiple priorities.
  • Must be able to stand for long periods of time.
  • Professional customer service and communication skills.
  • Responsible for quality and accuracy.
  • Ability to learn new programs quickly.
  • Proficient with Microsoft Suite and web navigation.
  • Creative and innovative.
  • High school diploma or GED.
  • Bilingual helpful, but not required.