Catering/Event Sales Producer

3 weeks ago

Evanston, United States Soul & Smoke Full time
Catering/Event Sales Producer

Soul & Smoke is adding to our sales team. We’re a small, collaborative group, and need help handling our growing business. Full-time role is based in our Evanston office, with some local travel (company vehicles available) to events and clients.

Things you’ll book:
  • Food truck events.
  • Drop off catering.
  • Full service events in our restaurant private dining spaces.
  • Grocery store and corporate client tastings.
  • Some programming in our restaurant spaces.

Because our success depends upon the dedication of our employees, we are highly selective in choosing new members of our team. We look to you and the other employees to contribute to the success of the company, and take pride in the quality of our food and service.  It is important for you to know that you are a valuable member of a team effort. Our business is expanding and evolving quickly, there is strong room for career growth. 
ESSENTIAL FUNCTIONS: 
  • Act as a primary point of contact for clients from initial inquiry through event execution, answering emails and phone calls promptly and providing exceptional client service.
  • Create proposals and plans for executing events while remaining within client budgetary requirements.
  • Proactively reach out to potential corporate catering clients, setting up and delivering tastings as needed.
  • Deliver drop off catering occasionally when/if drivers are not available. 
  • Some on-site event coordination and supervision.
  • Ensure event details are on Company calendar and event staff is scheduled.
  • Foster open lines of communication with all team members to create a seamless experience for the client.
  • Capture photo/video content at events for use in marketing and social media.
  • Some social media engagement - responding to comments/questions.
JOB REQUIREMENTS:
  • Two years of restaurant, catering, and/or event experience.
  • One year of leadership experience.
  • Valid driver’s license and reliable transportation.
  • Strong and positive communication and relations with clients and coworkers.
  • Project management experience.
  • Attention to detail – organized and efficient.
  • Developed customer service skills and mindset.
  • Strong computer skills.
  • Ability to stay calm and make good decisions under pressure.
  • Professional and proactive.
  • Sense of teamwork and urgency.
  • Sales- and big-picture-minded.
  • Flexibility and adaptability  As a growing small business, we are evolving and refining.

COMPENSATION & BENEFITS: This is a full-time position. Normally scheduled days are Tuesday - Saturday, with some flexibility required. Hourly wage dependent on experience, plus catering commission, and revenue share. Soul & Smoke does not accept tips, but pools 100% of its service charge/revenue share to all employees. Full time employees made over $10,000 in revenue share in 2023. Potential to move to salary in the near term. PTO, insurance, dining/catering discounts.

About Soul & Smoke:

Soul & Smoke (Evanston, Avondale, West Loop) is a collection of restaurants, two food trucks, and catering team that serve barbecue fare and comfort food from the heart. The Black-owned and women-led team at the helm of Soul & Smoke values being part of the community through thoughtful initiatives, like providing customers the option to purchase a meal for a neighbor in need and partnering with nonprofits like World Central Kitchen to feed underserved populations.

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