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Part-time Host
4 months ago
Founded in 2009 by Nicole and Stephan Outrequin Quaisser as a single concept, named after the couple’s two children Luc and Mary. LM Restaurant Group remains a family-owned hospitality company that specializes in creating local gathering places that deliver great food and down-to
- the-last detail service. LM is now 350 team members strong. Our portfolio includes an eclectic assortment of hotel restaurants and catering & event venues that all share a common goal: making people feel cared for especially when it comes to our team
LM Restaurants currently include Evanston Corner Bistro, Grant Park Bistro, River North Bistro, Land & Lake Kitchen, and Land & Lake Rosemont.
LM Catering & Events include the Back of House operation at Hilton Orrington-Evanston, City View Loft, Kitchen Chicago, Lacuna Events by LM, LM Studio, and Twenty-Six Event venue and Sky on Nine.
**Location Highlight**
Evanston Corner Bistro is our newest location of LM’s popular bistro concept. The restaurant just opened on October 13,2023, on the ground floor of the Hilton Orrington’s Hotel in the heart of Evanston. The menu focuses on affordable contemporary dishes which highlights our fresh, local, and seasonal ingredients. The restaurant features a light filled dining room, an expansive bar, separate private dining areas, as well as an outdoor covered terrace with heat lamps so diners can take advantage of patio season even as the temperature drops.
LM Restaurant Group is looking for an energetic, enthusiastic, and positive Host to join our team at Evanston Corner Bistro. A Host is responsible for ensuring the guests are having a pleasurable experience from the moment they enter the restaurant until they leave. You will be responsible for guest satisfaction, greeting and seating guests, answering phones, taking and executing reservations/waitlist and daily side work. LM Restaurant Group values their employees by providing a safe, constructive and positive work environment.
**What will I be doing?**
As a Host, you would be responsible for performing the following tasks to the highest standards:
- Greet guests in polite and friendly demeanor.
- Seat guests in accordance with section rotation to ensure even workload for wait staff.
- Manage waitlist and reservations.
- Answering phones and scheduling reservations with large parties
- Take carry out orders and provide menu recommendations.
- Accurately enter orders into POS system
- Learn full menu including allergens in each menu item.
- Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
- Cash handling
- Perform other duties as required by Management to provide 100% Guest Satisfaction
**What are the Requirements/Skills needed?**
- Must be able to work cooperatively and efficiently in a team.
- Aptitude for multi-tasking
- Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality, and dependability.
- Organization and attention to detail
- Active listening skills
- Basic communication skills in English
- Positive attitude and ability to work under pressure in a fast-paced environment.
- Proper food handling
- Excellent customer service
- Excellent verbal communication in English
- Ability to handle money accurately and operate a Point-of-Sale system.
- Knowledge of Toast, Tock & Micros
**Other Duties & Tasks**
- Must be able to stand for 8+ hours.
- Ability to lift to 10 pounds regularly and 20 pounds on occasion.
- Ability to work in hot and cool conditions.
- Ability to work in a fast-paced environment.
- Ability to stay calm under pressure.
- Well groomed, professional appearance
**What are the Qualifications?**
- 1+ years Host experience in a trendy high-volume restaurant (preferred)
- Food Handlers certification within 30 days of employment
- High School diploma/GED (preferred)
EOE/AA/Disabled/Veteran
**Job Type**: Part-time
Pay: From $18.00 per hour
Expected hours: No more than 30 per week
**Benefits**:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Experience**:
- Host: 1 year (required)
**Language**:
- Spanish (preferred)
License/Certification:
- Food Handler Certification (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (required)
Work Location: In person