Director of Fraud

6 days ago

Duluth, United States Human Resource Dimensions Full time
Human Resource Dimensions has been engaged to place a Director of Fraud for a Credit Union in the North Atlanta area. This leader will be responsible for providing guidance in assessing the fraud programs designed to safeguard the credit union assets. As a member of the Leadership Team, the Director of Fraud will lead the fraud department, manage a team of 4, and report activities to Executive Management. 

Responsibilities:
  • Develops, implements and oversees fraud strategies and initiatives that protect Georgia United’s members, team members and assets.
  • Provides leadership to department personnel through effective objective setting, cultivates a collaborative culture, promotes professional development, ensures effective communication and fosters a positive work environment.
  • Proactively monitors and analyses fraud trends impacting the credit union, its members and the financial services industry, and defines a governance framework to minimize risk to the credit union.
  • Conducts in-depth investigations on complex fraud cases derived from escalated fraud alerts, and other various sources, branch personnel or law enforcement. Documents all investigative activities and prepares written reports of findings.
  • Collaborates with internal and external stakeholders to assess fraud risks and develop and manage mitigation strategies appropriate to the organization’s risk tolerance.
  • Reports trends and results of mitigation strategies to management and prepares recommendations aimed at controlling and reducing fraud loss to the credit union. Performs fraud risk assessments on both function and processes existing within the organization.
  • Develops best practices and processes for fraud scoring rules and other business improvements based on assessment results to mitigate fraud activity and risk to the organization.
  • Establishes valid fraud alert parameters, adequate testing, and development of improved processes and procedures to reduce losses to members who are victims of fraud.
  • Prepares and conducts fraud awareness training for team members to address fraud trends.
  • Prepares adhoc data, reporting and analytics to detect fraud and clearly depict risk.
  • Attends required meetings, services as a liaison for all external audit and regulatory agencies related to Fraud topics.
  • Stays informed of industry Fraud trends, events, and ensures timely dissemination of information.
  • Leverages tools and automation for improved efficiencies.
  • Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s purpose, mission and core values.
Qualifications:
  • Bachelor’s degree in business or finance or related degree.
  • ACFE Certification preferred.
  • Minimum 5-8 years of progressive financial institution and Fraud experience with 2+ years in leadership capacity.
  • Thorough knowledge of Fraud procedures, government regulations, and Credit Union or banking operations.
  • Must have experience with state of art industry practices for preventive fraud mitigation, implementation of strategies and solution for technological challenges.
  • Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email.
  • Proven leadership skills with ability to inspire team members and drive collaborative efforts towards achieving organizational goals.
  • Excellent written and verbal communication skills.
  • Strong risk management principles, methodologies and tools; governance principles and activity preferable in a financial services technology environment.
  • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business units.
  • Strong analytical, research and problem-solving skills with ability to present data to support recommendations.
  • Creative and able to develop innovative solutions to ensure low risk vulnerability and compliance.
  • Detail oriented with excellent interpersonal skills and ability to communicate with all levels of the organization.
  • Ability to build and maintain organizational credibility by responding to inquiries from internal/external customers and regulatory agencies.

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