Patient Services Coordinator

2 months ago


East Boston, United States East Boston Neighborhood Health Center Full time $20 - $29
Patient Services Coordinator
Monday - Friday, 8:00 AM - 5:00 PM
Full time, benefit eligible
Bilingual (english/spanish) required


The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates. The primary functions includes actively recruiting, assessing, screening, and interviewing potential and actual patients of all ages for eligibility to a government sponsored health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC.

Schedule: Monday - Friday, 8:00 AM - 5:00 PM.

Essential Duties and Responsibilities:
  • Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan. 
  • Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs. This includes comprehensive and an up to date knowledge of the eligibility programs, the eligibility requirements, and covered benefits/services by program, and any out of pocket costs to the patient.
  • Thoroughly and concisely completes applications for eligibility in a timely manner.  
  • Completes all interface with the state for all applications ensuring that the applications and supporting documentation was completely sent/received.  
  • Updates EPIC appropriately with coverage, FPL, Enrollment Notices, etc.
  • Use all applications and eligibility systems available appropriate to the patient’s situation, specifically, MAP, POSC/ MMIS, etc.
Qualifications and Requirements:
  • HS Diploma/GED.
  • Bilingual fluency Spanish/English required.
  • Mass Health Experience is preferred.
  • Demonstrated understanding of all government sponsored health insurance programs
  • Previous Customer Service work or volunteer experience required.
  • Demonstrated excellent organizational, communication, and time management skills.  
  • Exceptional judgment, initiative, and leadership skills. 
  • Demonstrated ability to promote a team environment with proven successful outcomes.


  • Boston, United States Della Infotech Full time

    A patient services coordinator is a medical employee who serves as a liaison between hospital staff and patients and their families. The patient services coordinator may help patients understand their medical situation and the options available to them.


  • Boston, United States JobRialto Full time

    Job Summary The Patient Services Coordinator II, under general supervision of the Practice Manager, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and providers. Key Responsibilities The emphasis is placed on the ability to organize priorities, complete...


  • East Wareham, Massachusetts, United States Select Physical Therapy Full time

    Job Title: Patient Service CoordinatorAs a Patient Service Coordinator at Select Physical Therapy, you will play a vital role in ensuring seamless interactions between patients, healthcare providers, and insurance companies.About the RoleYou will be responsible for managing patient communications, scheduling appointments, and processing payments.Your...


  • Boston, United States Fenway Health Full time

    Apply Job Type Full-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash...


  • Boston, United States Fenway Health Full time

    Apply Job Type Full-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and...


  • Boston, United States Fenway Health Full time

    Job Type Full-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the...


  • Boston, United States Massachusetts General Hospital Full time

    UNIQUE SCHEDULE OPPORTUNITY, SHIFT DIFFERENTIALS ($) APPLY! 40 hours per week: Mon, Tues, Thurs Fri 7:00 am-3:30 pm Sun 8:00 am-4:30 Pm The Patient Services Coordinator II, under general supervision, provides administrative support to health care pro Patient Services, Coordinator, Patient, Healthcare


  • Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at East Boston Neighborhood Health Center. This role is responsible for coordinating patient services, including registration, insurance enrollment, and eligibility assessments.


  • Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full time

    Job SummaryWe are seeking an experienced Patient Benefits Coordinator – Per Diem to join our dynamic team. As a crucial member, you will analyze patients' mandated documentation, provide benefits assistance, and support clinicians with appointment scheduling and patient registration. This role requires strong computer skills, attention to detail, and...


  • Boston, United States Boston University Full time

    Reporting directly to the Manager of Patient Services, the Patient Services Coordinator will work as part of the Patient Services team at Student Health Services to provide a welcoming environment for students. Through exceptional customer service, the Patient Services Coordinator will greet patients, schedule appointments, answer phone calls, respond to...


  • Boston, United States Della Infotech Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: The Patient Services Coordinator II, under general supervision of the Practice Manager, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and providers. The emphasis is placed on the ability to organize priorities,...


  • Boston, United States Boston University Full time

    Job Description Reporting directly to the Manager of Patient Services, the Patient Services Coordinator will work as part of the Patient Services team at Student Health Services to provide a welcoming environment for students. Through exceptional customer service, the Patient Services Coordinator will greet patients, schedule appointments, answer phone...


  • East Boston, United States East Boston Neighborhood Health Center Full time

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...


  • East Amherst, United States Horizon Health Services Full time

    Join Our Team at Horizon Health ServicesAre you looking for a rewarding career where you can make a positive impact? Look no further than Horizon Health Services! As a Clinical Support Associate, you will play a vital role in supporting our clinical staff in providing high-quality care.What We OfferWe offer a competitive salary of $17,750 - $18,750 per year,...


  • Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time

    **Job Title:** Patient Services Coordinator We are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at East Boston Neighborhood Health Center. As a Patient Services Coordinator, you will play a crucial role in supporting the health center's new patient primary care provider assignment, registration, and insurance...


  • Boston, United States Fenway Health Full time

    Job Type Part-timeDescriptionUnder the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the...


  • Boston, Massachusetts, United States Fenway Health Full time

    We are seeking a highly skilled Patient Services Coordinator to join our team at Fenway Health. As a key member of our patient services department, you will be responsible for providing exceptional customer service, managing patient registration and documentation, scheduling appointments, and collecting daily cash and audit procedures.In this role, you will...


  • East Orange, New Jersey, United States Centers for Advanced Urology Full time

    Job Summary:We are seeking a highly organized and detail-oriented Patient Service Representative I to join our team at Centers for Advanced Urology. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and administrative support to our urology practice.The ideal candidate will have excellent communication...


  • Boston, United States Nuwest Group Full time

    Job DescriptionJob DescriptionWe have a new assignment for Allied - Patient Service Coordinator in Boston, MA and are interviewing ASAP. This is a travel assignment, 5x8 Days position at a great facility.Pay Range: $891.19 - $1048.46 Per Week Benefits include medical, dental, vision, 401K, weekly direct deposit, and more!Who We AreNuWest places healthcare...


  • Boston, United States Fenway Health Full time

    Job Type Part-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the...