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Telesales/Marketing Person
2 months ago
Position: Telesales/Office Admin
Location: Minneapolis/ St Paul
Company: Advance Companies Inc
Type: Full-time
About Us:
Advance Companies is a leading company in the restoration and remodeling industry committed to providing top-notch services and products to our clients. We are seeking a dynamic and experienced Telesales/Office Admin to join our sales team and provide support to our administrative functions.
Key Responsibilities:
- Telesales and Appointment Setting:
- Conduct outbound telesales calls to potential clients to introduce and promote our services/products.
- Schedule appointments for the sales team with prospective clients.
- Follow up with leads to ensure a high conversion rate.
- Customer Service:
- Handle inbound customer service calls and address customer inquiries, complaints, and issues promptly and professionally.
- Maintain a high level of customer satisfaction through exceptional service.
- Office Administration:
- Perform general office administrative duties, including data entry, filing, and document management.
- Assist with the preparation of sales reports, presentations, and other documentation as needed.
- Manage office supplies and ensure the smooth running of office operations.
Requirements:
- Experience:
- Proven experience in a telesales role, with a track record of meeting or exceeding targets.
- Previous experience in an administrative or customer service role is highly desirable.
- Skills:
- Advanced computer skills, particularly with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- High attention to detail and accuracy.
- Personal Attributes:
- A proactive and positive attitude with a customer-centric focus.
- Ability to work independently as well as part of a team.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism.
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and supportive team environment.
- Professional development and career growth opportunities.
- Flexible working hours and a positive work-life balance.
Feel free to modify the details to better suit your company's needs and specific job requirements.