Instructional Designer/Technical Training

5 days ago

Leesburg, United States BDR Solutions Full time $70,000 - $75,000
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking an Instructional Designer/Technical Training Developer to join our growing team This position will be performed virtually from the individual's home office working on an EST time schedule. This position requires US Citizenship with a Public Trust or the ability to obtain one.

(Military Veterans are highly encouraged to apply)

Role Overview:
BDR is looking for an instructional designer/training developer with digital content development skills to join our Department of Veterans Affairs (VA) team, where you'll collaborate with data center infrastructure engineers to provide a wide range of specialized educational content for the VA. You'll co-manage the content design and publication process from beginning to end to meet program objectives, with opportunities to lead, design, and learn. This position will entail daily project management and coordination with the Program Management Team while developing and improving training materials.

The ideal candidate will be a creative problem solver, able to demonstrate experience in developing a variety of learning solution types as well as have the capacity to communicate about data center infrastructure design and maintenance. Candidates who are familiar with developing training using emerging technologies will stand out (e.g., primarily AI illustration in cartoon style). Our existing and future training formats will include virtual classroom learning, self-paced e-learning modules, animated videos, comic strips, newsletters, bulletins, professional standards, and other multimedia assets. instruction design position supporting Information Technology, Data Centers, Computer Rooms, etc.

Responsibilities:
Curriculum/Training Design
  • Work with the team to analyze and identify gaps in the current training curriculum
  • Create graphics and visuals that convey complex ideas, features, processes, and other information, and translate technical information into user-friendly content including diagrams, charts, visual aids, sequential art (which includes standardized human characters as well as anthropomorphized inanimate characters), and more.
  • Ensure assets meet outlined objectives, VA brand standards, and relevant accessibility standards—work with technical writer to bring documentation up to Section 508 standards
  • You thrive in technical environments, enjoy new technologies, and understand how to communicate technical topics to both engineers and non-technical staff
  • Experience and or knowledge in the data center technical, equipment, architecture, and maintenance areas is highly valuable but not required.

Design Project Management:
  • Manage multiple projects simultaneously, tracking and communicating about progress daily
  • Collaborate with stakeholders to understand training request objectives, scope, format, timelines, and audiences
  • Establish relationships with stakeholders and subject matter experts (SMEs) to efficiently collect information and foster a collaborative working environment
  • Translate requests into concept designs, while building your understanding of the nuances of the VA environment, requirements, processes, and timelines
  • Co-authored and managed learning content, adhering to milestones and deadlines.
  • Lead review sessions to ensure solutions are developed, tested, and revised on schedule
  • Work with the technical writer to update, archive, refine, manage, maintain, and organize 508 compliant training materials in a centralized repository.

Design and Collaboration Tools:
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
  • Familiarity with AI tools such as SkyReels, Midjourney, and Leonardo.ai. We currently develop comic-style training materials using SkyReels and convert them to PDF using Adobe products. Experience with those tools or a similar solution would be preferred.
  • Microsoft Office, Planner, and Teams, Cornerstone OnDemand (CSOD), Learning Management Systems (LMS), Jira, SharePoint
  • Email newsletter platforms.
  • Bachelor's degree in adult education, learning science, instructional design, educational technology, or a related field (e.g., information technology)
  • Proven experience designing and storyboarding for a wide variety of subjects or technical domains
  • Minimum five years of recent Instructional Design and Development experience (additional years will determine the level of placement)
  • Expert proficiency in MS Office tools (particularly Word and PowerIPoint)
  • Intermediate experience with Adobe Creative Cloud, AI, Visio, SharePoint, and other tools
  • Demonstrated ability to design and develop digital educational materials (via a portfolio)
  • Experience with emerging Generative AI Technology is Highly Preferred
  • Stay up to date on emerging instructional technologies and tools
  • Ability to obtain and maintain a VA Public Trust determination
  • Eligible to work in the United States without sponsorship
  • Upon application, provide a portfolio as a pre-employment requirement.
  • Prior, to successful experience working remotely; daily meetings and collaboration via Microsoft Teams is required.

Required Minimum Qualifications:
  • Bachelor's degree in adult education, learning science, instructional design, educational technology, or a related field (e.g., information technology)
  • Proven experience designing and storyboarding for a wide variety of subjects or technical domains
  • Minimum five years of recent Instructional Design and Development experience (additional years will determine level of placement)
  • Expert proficiency in MS Office tools (particularly Word and PowerIPoint)
  • Intermediate experience with Adobe Creative Cloud, AI, Visio, SharePoint, and other tools
  • Demonstrated ability to design and develop digital educational materials (via a portfolio)
  • Experience with emerging Generative AI Technology Highly Preferred
  • Stay up to date on emerging instructional technologies and tools
  • Ability to obtain and maintain a VA Public Trust determination
  • Eligible to work in the United States without sponsorship
  • Upon application, provide a portfolio as a pre-employment requirement.
  • Prior, to successful experience working remotely; daily meetings and collaboration via Microsoft Teams is required.

In addition, U.S. citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

About BDR Solutions:

BDR Solutions delivers IT expertise and solutions that improve American lives through the modernization of government systems for health benefits, social services, and disaster relief. We are a service-disabled veteran-owned, 8(a), HUBZone small business—recognized for reliable and sustainable outcomes scaled to our client’s mission needs.

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