Apartment Property Manager

2 weeks ago

St Cloud, United States GC Real Estate Partners Full time
About the Job

Overall Position Summary:
  • Manage the new apartment community, Encore on the Park Apartments, for Owners and GC Real Estate Partners by performing duties personally or through direct reports.
  • Maximize occupancy, collections, physical appearance, and resident retention.
  • Control expenses within or below budget.
  • Establish and maintain a pleasant atmosphere and relations with the residents of your community. Maintain visibility, professionalism and rapport.
  • Responsible for all of the day-to-day operations of the property.
Essential Functions:
  • Become familiar and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property and the needs of the residents.
  • Work with residents in establishing good communications and a resident retention program. Resolve resident issues in a fair and timely fashion.
  • Adhere to GC Real Estate Partners policy and procedures.
  • Read and follow the procedures of the GC Real Estate Partners Employee Handbook. Make sure all staff members have the handbook and understand it.
  • Fair Housing Law must be adhered to when dealing with residents, staff, vendors etc. at all times.
Fiscal Responsibilities:
  • Collect the rents from the property drop box and deliver in a timely basis to GC Real Estate Partners office or complete remote deposits per your property protocols.
  • Assist with collections procedures - knock on doors or make follow up collections calls as requested by GC Real Estate Partners.
  • Purchase approved items and to keep a reasonable, but limited, amount of supplies on hand.
  • Work within an established budged and notify the property manager of any possible variations immediately.
Marketing and Leasing:
  • Market and lease apartments.
  • Sign lease agreements with new residents moving into the property.
  • Keep in close contact with GCRE leasing office to coordinate marketing and leasing efforts and showings.
  • Take phone calls for leasing inquiries. Scheduling tours with prospective residents.
  • Maintaining a current availability list and a waiting list of prospective residents.
  • Utilize various marketing tactics and tools to creatively market the property.
  • Conducting tours of the building with potential residents with the goal of fully leasing out the property.
  • Continuously working with GCRE Management to maintain open communications.
  • Follow AppFolio protocols and procedures for online guest cards, application processing and lease executions.
  • Always making 100% effort to achieve the highest performance and maximum building occupancy.
Human Resources:
  • Act as a liaison between GC Real Estate corporate staff and other on-site caretaking and maintenance personnel.
  • Meet with caretaking and maintenance staff regularly to go over relevant business, including discussions of upcoming turnovers and work performance.
  • Assist with conducting new hire orientation with new caretakers or maintenance staff.
  • Make sure onsite staff are professional in their dealings with vendors and residents.
Physical Property Responsibilities:
  • Conducting move in walk throughs and new resident orientation with all residents moving into the property.
  • Coordinate pre move out inspection walkthroughs with each unit who will be vacating.
  • Coordinate and complete a final move out inspection with each vacating resident. 
  • Ensure all maintenance requests are handled promptly and efficiently. Maintain a tracking system for open and completed work orders.
  • Continually inspect the property and making recommendations for improvements to Granite City Real Estate property manager.
  • Walk all vacant units weekly.
  • Complete a final walk through on each vacant unit prior to a new resident taking occupancy. You are responsibly for unit readiness.
  • Maintain the property in a clean and presentable condition at all times.
  • Walk the grounds and common areas.
  • Supervise all outside contractors or vendor working on the property to ensure quality workmanship and that the work is completed as outlined in the contracts.
  • Perform or direct any and all other authorized management/maintenance functions necessary to ensure the proper and effective operation of the community and fulfill other duties as may be assigned by your Property Manager.
Supervisory Responsibilities
  • Supervise all onsite staff including caretakers, maintenance, or other office staff.
  • Establish schedules and assign necessary personnel needed to properly manage and maintain the community for routine maintenance and cleaning.
Other Responsibilities:
  • Post and deliver memos and important information to residents.
  • Assist with exterminator efforts on the property to proactively eliminate any pests.
  • Update mailbox listings for the US Postal Mail Carrier for each building.
  • Maintain office filing.
  • Maintain and keep storage area and office cleaned and organized.
  • Other duties, as assigned, or as pertains to specific properties.
About GC Real Estate Partners

GC Real Estate Partners (fka Granite City Real Estate, LLC) was founded in 2004 and services clients and properties throughout Minnesota. We specialize in brokerage, commercial property management, facilities maintenance, multi housing property management and consulting. Brokerage services include investment sales, commercial tenant representation and commercial landlord leasing representation. GCRE is an equal opportunity employer.

About GC Real Estate Partners:

GC Real Estate Partners (fka Granite City Real Estate, LLC was founded in 2004 and services clients and properties throughout Minnesota. We specialize in brokerage, commercial property management, facilities maintenance, multi housing property management and consulting. Brokerage services include investment sales, commercial tenant representation and commercial landlord leasing representation. GCRE is an equal opportunity employer.

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