Educational Liaison
6 months ago
Title: Educational Liaison
Division: HOPICSFLSA: Full Time Non-Exempt 40 hours per week
Supervisor: Program ManagerPay Range or Rate: TBD
Revised: 12/1/2021 SummaryUnder the direction and supervision of the Program Manager, the Education Liaison will be responsible for coordinating all program efforts with the contracted education institutions for the Tuition Incentive Program 2 (TIP2). Essential Functions:
- Must know, understand, and be able to articulate the mission, vision, and core values of HOPICS
- Establish a working knowledge of SUD programs in LA County, in particular those in SPAs 1, 4, and 6
- Establish working relationships with three local SUD programs
- Understand application, enrollment, and program requirements for SUD treatment programs at the contracted educational institutions
- Ability to understand and carry out oral and written direction.
- Assist in creating MOUs or contracts with SUD educational institutions
- Track client successes and difficulties
- Monitor documentation efforts to ensure high quality service provision
- Track client school progress
- Monitor follow-through for clients linked to programs, including assisting them with finding intern opportunities
- Provide quality control duties to ensure required documentation in client charts is accurate and up-to-date
- Must be able to travel to educational institutions in other parts of the County
- Attend division wide meetings and trainings as needed or required.
- Attend all program, department, and funding specific meetings and trainings as required or needed.
- Perform any other appropriate responsibilities as assigned by the Program Manager, Associate Director, Deputy Division Director, or the Division Director
- Maintain accurate files/records on activities, client services in compliance with HIPAA, CFR 42 and other funding requirements for auditing purposes.
- Attend meetings associated with other projects as assigned by the Program Manager, Associate Director, Deputy Division Director, or the Division Director
- Maintain appropriate boundaries with staff, clients and community partners.
- Adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
- Represent the Agency in a professional manner at meetings and community events.
- Identify knowledge gaps and provide appropriate ongoing outreach training to address staff training deficits
Minimum Qualifications – Knowledge, Skills and Abilities Required:
- Bachelor’s degree from an accredited university OR 2 years’ experience working in the social service field.
- If in recovery, a minimum of three (3) years of being drug and alcohol free is MANDATORY.
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
- Verification of Employment Eligibility and Background Clearance.
- Ability to communicate effectively, both written and orally.
- TB test required (Not more than (3) months prior to or (7) days after date of hire and renewal annually thereafter.)
- CPR and First Aid Certification required within 30 days of employment with company. Ability to use Excel spreadsheets, HMIS, and word processing skills required. Ability to understand and carry out oral and written direction. Knowledge of various community-based treatment providers is necessary. Valid CA Driver’s License and auto insurance required.
- Must be fully vaccinated for COVID-19 and show valid proof. Must be tested every 30 days for COVID-19 and upload the test results into our HR system, and adhere to all Division and Agency safety protocols, until governing bodies (CDC, State of California, etc) and SSG determine the pandemic is over.
- No supervisory duties
- The environment for this position is office and field based. Must be able to work in an environment with many priorities, busy, and fast paced.
- Must be able to problem solve, adapt to changes that are unpredictable. Must be able to travel to educational locations in SPAs 1 & 4.
- In the course of performing this job, the incumbent typically spends time sitting, driving, standing, walking, speaking, thinking, listening, and carrying (20lbs).
- Must sit at computer for data entry and reports: sometimes spend time driving and walking and carrying equipment/files/charts.
- Speak to staff and outside agencies in public meetings and Provider Meetings.
- Represent the Agency in a professional and positive manner
The incumbent in this position must be able to accommodate to any/all of the following:
- Uncontrollable changes in priorities/work schedules;
- Relate to other people beyond giving and receiving instructions; and Exposure to inappropriate behavior and language of others.
- Must be able to handle any/all of the following: interruptions, changes in priorities/work schedules; be able to process information, think, and conceptualize.
- Perform simple, repetitive, complex or varied tasks;
- Comprehend and follow instructions;
- Maintain work pace appropriate to given work load;
- Relate to other people beyond giving and receiving instructions;
- Effectively influence people on a consistent basis;
- Make generalizations, evaluations or decisions without immediate supervision;
- Accept and carry out responsibility for direction, control, and planning;
- Communicate information to callers;
- Research material to answer caller's questions;
- Respond cheerfully to callers
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