Customer Service Representative
2 months ago
Non-Exempt
Reports To: Branch Manager
Position Range: $17.00 - $18.00 per hour
Anticipated closing date for the application window: November 20, 2023
The successful candidate will have prior customer service experience.
Duties include but are not limited to:
- Entering customer orders for auto glass parts and processing customer returns
- Processing daily cash, credit cards, and check deposits with accurate data entry
- Interacting positively with other Mygrant Glass employees
- Assisting with inventory - interacting with operation warehouse inventory control
- Interacting with customers via telephone and in-person providing information and assistance
- Friendly voice with superior telephone and people skills
- Able to communicate clearly
- Must be organized and able to multi-task
- Excellent at resolving customer conflict
- Exhibit patience and attentiveness
- Bilingual in English/Spanish preferred
Monday through Friday with rotating Saturdays.
Benefits:
- Health Insurance, Flexible Spending Plan, Health Savings Plan, Dental Insurance
- Vision Insurance, Paid Time Off, Paid Sick Time, Paid Holidays, 401K/with matching
Join our team: We are a passionate and close-knit community of individuals who believe in the power of teamwork and providing friendly, knowledgeable, and prompt service. At Mygrant Glass, we don't just offer jobs; we offer opportunities to nurture your career with one of the nation's leading wholesale auto glass companies.
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