Warehouse Administrative Manager

4 months ago

Fletcher, United States Daltile Full time
Dal-Tile is currently seeking an exceptional Warehouse Administrative Manager to join our TEAM The Warehouse Administrative Manager is responsible for daily store operations, training and leading associates in customer service, warehouse duties and coordinating truck deliveries.

***This role encompasses warehouse (i.e material/forklift handling) and customer service (order mgmt and heavy call volume) duties.

Primary Objective:Ensures daily store operations are performed in accordance with company policies and procedures.

Major Function and Scope:
  • Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
  • Coordinates delivery truck deliveries and maintenance.
  • May perform a variety of customer service, warehouse, and office administration duties as necessary.
  • Acts as the contact person for various computer systems.
  • Provides feedback to management regarding staff performance evaluations.
  • Responsible for the overall operations with regards to freight, shrink, margins and overtime.
  • Assures customer confidence is achieved on a consistent basis.
  • Ensures associates follow standard safety procedures in order to be in compliance with safety program corporate standards.
  • May assume management responsibilities in the absence of the SSC or Stone Manager.
  • May perform other related duties as required.

Experience and Knowledge Required:
  • HS diploma or equivalent experience required. Some college or college degree preferred. Computer Software Knowledge (Word, Excel, Lotus Notes), SSC Operating Procedures; Certified Forklift Operator
  • Three or more years customer service and warehouse experience. One or more years of management experience.

Competencies:Math skills; Organization Skills, Training, Communication and “Multi-tasking” abilities; time management; leadership, teamwork, judgement, safety conscious.

Other Pertinent Job Information:While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. The associate must lift and/or move up to 80 pounds regularly. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Daltile:

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

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