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Service Technician
4 months ago
- Diagnose, troubleshoot, and repair customer equipment; provide training and answer repair inquiries.
- Schedule and perform service, repair, and preventative maintenance; prepare related documentation.
- Maintain and manage demonstration equipment; ensure performance, cleanliness, and readiness for use.
- Prepare serviced equipment for shipping and handle assembly of special projects.
- Participate in product training, demonstrations, contract establishment for services, and assist with lab clean-up and safety.
- Minimum 2 years of skilled trades experience with strong mechanical knowledge and proficiency in using tools and reading manuals.
- Ability to diagnose, disassemble, repair, reassemble, and test equipment; prior powder or liquid coating experience is beneficial.
- Proficient in Microsoft Office Suite and able to understand and use computer systems for record maintenance.
- Capable of effective customer service, maintaining repair/service records, and handling physical job requirements.
- Valid driver's license, ability to travel up to 25%, and operate equipment like forklifts and pallet jacks; able to work in environments with paint and solvent odors.
- Health and Wellness
- Medical, dental, and vision care coverage
- Short-and long-term disability coverage, and life insurance
- Wellness Discount
- Safety shoes & glasses reimbursement stipend
- 401(k) savings plan with an employer match of 50% on the dollar up to 6%
- Robust referral bonuses
- Relocation assistance
- PTO
- Tuition assistance
About OTC Industrial Technologies:
Unparalleled expertise. Trusted products. Driving Efficiency Forward. That’s OTC. Driven by decades of industry experience, OTC Industrial Technologies is a trusted, one-stop-shop supplier for comprehensive industrial and manufacturing solutions. With outstanding engineering and service capabilities and a nationwide network of industry-leading vendors, OTC is invested in customizing the right solutions for our customers in virtually every industry.