Sales Administrator/Executive Assistant

2 weeks ago


Wilmington, United States Wilmington Awning, Shutter & Shade Full time $15 - $20
We are seeking a dedicated Sales Administrator to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, scheduling customer installs, and assisting the sales staff in completing customer paperwork. You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and manage the sales department’s calendar. We prefer candidates who have at least one year of experience in administrative roles.

At Wilmington Awning, we specialize in the installation of stationary and retractable awnings, canopies, decorative shutters, storm shutters, shades, clear curtains, and exterior screens We are on a quest to lead the Home Improvement industry by Delivering the Worry-Free Lifestyle Our Neighbors Deserve.

Duties and Responsibilities:
  • Schedule appointments and workflows for sales to follow up.
  • Call 24 hrs before appt to remind new client.
  • Send new client guide.
  • Assist with creation of slides.
  • Assist with order preparation and verification.
  • Be available to take notes if designer needs to relay info while driving.
  • Be able to create and revise a quote if needed.
  • Assist with scheduling of installations and call to remind about installations 24 hrs prior and moving of furniture.
  • Assist with issues if install is not completed.
  • Send follow-up thank you once install complete.
  • Assist with weekly client updates if needed.
  • Process orders via email and phone.
  • Check orders and invoices for accuracy.
  • Contact clients to obtain missing information or answer queries.
  • Update sales and customer records.
  • Generate monthly sales reports.

Requirements and Qualifications:
  • High school diploma or equivalent; bachelor’s degree preferred.
  • 1+ years of experience as a Sales Administrator or other administrative role.
  • Proficient with CRM software and Microsoft Office.
  • Strong knowledge of sales performance metrics and KPIs.
  • Outstanding organizational and multitasking skills.
  • Able to prioritize work and succeed under deadlines.


About Wilmington Awning, Shutter & Shade:

Wilmington Awning, Shutter & Shade, Inc. is your go-to source for high-quality awnings, shutters, curtains and hurricane protection systems customizable to any home or business. We’re a family owned and operated company since 1977, providing service in Wilmington, Hampstead, Southport, Leland, Myrtle Beach, Topsail Beach, Wrightsville Beach, Morehead City, and more Each product is custom-tailored to your needs and installed by our professional team



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