Customer Service and Sales Associate
1 month ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Must have valid driver's license. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
-
Retail Sales Associate
4 weeks ago
Cheektowaga, NY, United States Burlington Full timeAre you a customer service enthusiast with a passion for delivering exceptional experiences?Burlington Stores, Inc. is seeking a Retail Sales Associate to join our team. As a key ambassador of our brand, you will be responsible for providing world-class service to our customers, ensuring a seamless shopping experience, and maintaining a clean and organized...
-
Sales Associate
6 days ago
Cheektowaga, United States Collabera Full timeIndustry: Entertainment Job Title: Kiosk Attendee/Sales Associate Duration: 3 week of Contract Location: Buffalo, NY 14202 Working Model: Part-time, Onsite Pay rate: $15/hr - $17/hr Skills: Retail/Service experience preferred but not essential. Experience working in Retail. Experience with cash handling Candidates must have great communication skills and a...
-
Sales Associate
6 months ago
Cheektowaga, United States The Children's Place Full timeLocation: Cheektowaga, New York Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate...
-
Customer Service Representative
4 weeks ago
Cheektowaga, NY, United States The Children's Place Full timeKey Responsibilities:As a Sales Associate at The Children's Place, you will play a vital role in providing excellent customer service, ensuring a positive shopping experience for our valued customers. This involves being aware of customer activity and responding with a sense of urgency, prioritizing assisting customers over other tasks.What You'll Do:Greet...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Cheektowaga, United States Penske Truck Leasing Full time3828 Broadway Buffalo, NY, 14227 Pay: $22.00/hr Position Summary: Looking to start your career in the Transportation Industry? This is an excellent opportunity to start a career in the heavy duty mechanic field. A large number of our Fueler/ Wash Bay Attendant – Customer Service Representatives have continued their career as...
-
Sales Associate
4 weeks ago
Cheektowaga, NY, United States Crosby's Reid Stores Inc. Full timeAt Crosby's, we're seeking a highly motivated and customer-focused Sales Associate to join our team for weekend shifts. As a Sales Associate, you will play a vital role in delivering an exceptional customer experience by providing top-notch service and ensuring our stores are well-stocked and clean.Key responsibilities include operating cash registers...
-
Sales Associate Sunglass Hut
4 weeks ago
Cheektowaga, NY, United States EssilorLuxottica Full timeJob SummaryAs a Sales Associate at Sunglass Hut, you will be responsible for delivering exceptional customer experiences while helping customers find premium quality eyewear. This role is ideal for individuals who are passionate about fashion, customer service, and sales.Main ResponsibilitiesConsistently meet sales targets by cultivating new and existing...
-
Gap Inc. Sales Associate
4 weeks ago
Cheektowaga, NY, United States Gap Inc. Full timeAt Gap Inc., we're committed to building a team of talented individuals who share our passion for delivering exceptional customer experiences.As a Brand Associate, you'll play a vital role in bringing our brand to life for our customers, providing expert product knowledge and exceptional customer service to drive brand loyalty.Key responsibilities...
-
Sales Outfitter
2 days ago
Cheektowaga, United States Bass Pro, LLC Full timePay Range: $15.00 - $20.50POSITION SUMMARY:The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.ESSENTIAL FUNCTIONS:Supports a strong commitment to world...
-
Pharmacy Customer Service Representative
4 weeks ago
Cheektowaga, NY, United States Walgreens Full timeJob Description:Deliver exceptional customer experiences in our pharmacies by providing personalized service, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities:• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service.• Assist pharmacists...
-
Retail Merchandise Associate
3 months ago
Cheektowaga, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Retail Internet Used Firearms Sales Associate
2 months ago
Cheektowaga, United States Bass Pro Inc Full timePay Range: $17.00 - $22.50 POSITION SUMMARY: The Retail Internet Used Firearms Specialist position is responsible for creating accurate descriptions and capturing high-quality images of store selection of used firearms.This role uploads the used firearm selection descriptions and photographs for the used firearm online website.They maintain a high-quality...
-
Retail Store Cleaning Associate
7 days ago
Cheektowaga, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Service Tech
1 week ago
Cheektowaga, United States Rite-Hite Company Full timeJob Category:Production & Skilled TradesSchedule:Full timeJob Description:Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities for the Rochester, NY, service area. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works...
-
Firearms Sales Outfitter
2 months ago
Cheektowaga, United States Bass Pro Inc Full timePay Range: $17.00 - $22.50 POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise.They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly...
-
Retail Sales Consultant
1 month ago
Cheektowaga, NY, United States AT&T Full timeWe’re offering a specific $1,000 Sign On Bonus ($500 after 90 days location and $500 after 6 months) for external candidates, including this location. (It’s time to take your sales career to the next level. Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens...
-
Reliable Delivery Associate
4 weeks ago
Cheektowaga, United States PepsiCo Beverages North America Full timeJob Summary:As a Local Route Delivery Specialist with PepsiCo Beverages North America, you will play a vital role in ensuring the timely and efficient delivery of our products to customers across the region. This position requires a reliable and skilled driver who can navigate through various routes, manage inventory, and provide excellent customer...
-
Cashier & Front End Associate
1 month ago
Cheektowaga, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Cashier & Front End Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding...
-
Trade Compliance Solutions Sales Executive
1 week ago
Cheektowaga, United States Mohawk Global Logistics Full time{"Job Title: Trade Consulting Business Development ExecutiveAt Mohawk Global Logistics, we are seeking a highly skilled and experienced professional to join our Trade Advisory team as a Trade Consulting Business Development Executive.**Job Summary:**As a Trade Consulting Business Development Executive, you will be responsible for selling our trade consulting...
-
Retail Sales Consultant
1 month ago
Cheektowaga, NY, United States AT&T Full timeJob Description: We’re offering a specific $1,000 Sign On Bonus ($500 after 90 days location and $500 after 6 months) for external candidates, including this location. (Internal employees are not eligible). It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections...