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Facilities Director

2 months ago

Palm Harbor, United States Coral Oaks Full time
SUMMARY OF POSITION:
The Facilities Director will oversee all aspects of facility management, including maintenance, housekeeping, safety, and inventory control. You will ensure that all community facilities are in excellent condition and meet the highest standards of safety and efficiency. This role requires strong leadership, meticulous attention to detail, ability to exercise independent judgement and robust communication skills to manage various teams and coordinate with other community leaders.   Salaried/Exempt Position.

POSITION REQUIREMENTS / QUALIFICATIONS: 
  • Must be at least 18 years of age. 
  • Must pass State and Company criminal background/drug screens. 
  • Must possess a valid state driver's license for the state in which you are employed. Depending on the community vehicle used for resident transportation, a Commercial Driver’s License (CDL) with a passenger endorsement may be required. 
  • Requires a minimum of two years of related maintenance experience. 
  • Formal training in carpentry, plumbing, painting, HVAC, refurbishing and cleaning desired. 
  • Strong leadership skills with the ability to motivate and develop a diverse team. 
  • Demonstrate effective supervisory/leadership experience. 
  • Knowledgeable in building codes and safety regulations. 
  • Must demonstrate competency in the following areas: 
  • Read, write, speak and understand the English language. 
  • Make independent decisions and exercise sound judgement when circumstances warrant such action. 
  • Interpret and implement written or oral policies, procedures, and instructions. 
  • Ability to perform general maintenance repair needs at assigned buildings, problem solve, plan, organize, communicate and cooperate with others. 
  • Must have the ability to safely drive and operate a van or larger vehicle. This role also requires assisting residents with boarding and exiting the vehicle, ensuring their safety and comfort at all times. 

ESSENTIAL DUTIES: 
Maintenance and Safety: 
  • Conduct daily walkthroughs to ensure all areas, including model apartments and rent-ready units, meet the community's standards and maintain a checklist for regular review. 
  • Schedule and monitor preventative maintenance programs to ensure the longevity and efficiency of facility equipment. 
  • Ensure compliance with all safety regulations, managing the Safety Data Sheets (SDS) book, and leading the safety/OSHA committee. 
  • Participate in emergency preparedness training and inform new hires about emergency shut-offs and safety protocols. 
  • Responsible for being on-call to respond promptly to emergency maintenance situations, ensuring timely resolution to minimize disruption and maintain safety standards.  
  • Perform daily reviews and necessary follow-ups using the TELS (Total Equipment Life Support) system to address maintenance needs.

Inventory and Vendor Management: 
  • Manage and maintain an inventory of maintenance and housekeeping supplies. 
  • Select, manage, and monitor performance of contractors and vendors to ensure quality service delivery and cost efficiency. 

Administrative and Financial Oversight: 
  • Review and respond to communications in the Workday inbox promptly. 
  • Maintain an inventory of apartment turns and ensure rent-readiness. 
  • Ensure all Facilities Management SOPs are current, well-maintained and being followed. 
  • Oversee financials, including the review of vendor and supplies invoices and budget management. 
  • Participate in capital reviews with the Regional Director of Facilities Management, including preparation, meetings, and follow-up discussions. 
  • Participate in the Weekly CEO Connect Call and any other discipline-related conference calls to align with senior management and other community leaders. 

People Leadership:
  • Lead daily stand-ups for the Facilities team and participate in all community leader stand-ups. 
  • Coach, develop, and provide feedback to team members, conducting regular one-on-one meetings to ensure professional growth. 
  • Recognize and nominate high-performing team members for awards and milestone recognitions. 
  • Ensure new hires complete onboarding training and comply with necessary regulations. 
  • Participate in and provide recommendations for the hiring and potential disciplinary actions for team members. 

Community Engagement: 
  • Participate in resident council meetings to address facility-related concerns and gather feedback. 
  • Engage in at-risk meetings and the new neighbor move-in experience to ensure facility aspects are well integrated into the overall resident experience. 
  • Participate in daily stand-up meetings with community leaders to ensure facility issues are communicated and addressed promptly. 
  • Regularly meet with the Sales team and Executive Director to align on facility priorities and readiness. 

Resident Experience: 
  • Actively participate in resident council meetings to engage with residents and gather feedback on facilities. 
  • Assist in at-risk meetings and the new neighbor move-in experience to ensure facilities meet the needs of all residents.


About Coral Oaks:

The Five Star ExperienceOur name reflects the level of service excellence we strive to maintain every day in every one of our senior living communities across the country. With a solid expertise in both senior living and hospitality, we put people first and never stop seeking ways to improve the lives of our residents and the products and services we deliver.When it comes to senior living, there are many options to choose from and it can be quite challenging to know how to judge what’s best for you or your loved one. When you see the name Five Star, we want you to feel confident in our commitment to delivering the quality care and services you need. Always wrapped in our warm, welcoming, hospitable ways; but never in a cold, clinical, or non-engaging manner. Award-winning health and wellness programs, delicious and nutritious dining options, comfortable and stylish furnishings, and a specially trained and highly compassionate staff make for a warm, comfortable environment that meets the industry-leading high standards we set for ourselves.The Five Star ExperienceOur Pillars and Values.You can find it in our pillars, which represent our promise to excel in each of three critical areas: Health & Wellness, Warmth & Hospitality, and Dining & Nutrition. You can also find it in our values:Putting people first – we respect and empower residents, their families, and all our employees throughout every communityActing with integrity – we are trusting and trustworthy, honest and fairMinding the business – we have a solid financial base, enabling us to invest in our staff and our communitiesListening and acting decisively – we always seek to improve and we take swift action when necessaryWorking to be our best – we go the extra mile to ensure that our senior living communities offer the best, most effective services and programming, and provide a secure, comfortable home for our valued residentsThe Five Star ExperienceWhat Makes Five Star Different?There are many other providers of senior living services; one of the things that differentiates Five Star from its competitors is our commitment to delivering an exceptional product backed by great processes with highly skilled professionals who serve from the heart. Additionally, our full-service model – in which many of our communities offer multiple senior living options (including independent and assisted living, rehabilitation, and skilled nursing care) – means that seniors can access the services they need as their situation changes over time.The Five Star ExperienceWhat does “Five Star” really mean?What does “Five Star” really mean? Exceptional comfort and care for residents, peace of mind and assurance for family members, commitment and rewards for employees, and a promise that every Five Star Senior Living community will meet and exceed the high standards we set for ourselves.