Dental Office Manager

1 month ago

Toms River, United States Cambridge Dental Group Full time $30 - $36
We are seeking a highly skilled and experienced Dental Office Manager to join our team. The ideal candidate will possess a  minimum of 2 years of dental office management experience. They will possess the ability to manage an  office with 4- 5 doctors and 8-10 staff, ensuring smooth operations, a productive schedule for doctors, and excellent patient flow.

  • Manage the day-to-day operations of the dental office, ensuring smooth workflow and productivity.
  • Coordinate and maintain the staff schedule, optimizing efficiency and ensuring adequate coverage.
  • Oversee a diverse team of 8-10 staff members, providing leadership, mentorship, and support.
  • Maintain a productive schedule for doctors, optimizing patient flow and minimizing wait times.
  • Handle patient inquiries, concerns, and complaints with empathy and professionalism.
  • Pull various reports from practice management software to analyze and improve office performance.
  • Foster a growth mentality within the team, encouraging continuous learning and improvement.
  • Fostering positive relationships and open communication.
  • Wear multiple hats as needed to support the needs of the office and ensure its success.
  • Communicate necessary information to assist patients with their dental insurance and their ledger/account
  • Read Explanation of Benefits (EOB), and Post payments accurately.
  • Assist with financial arrangement for unpaid patient balances.
  • Able to coordinate and understand financial arrangements for patient account.
  • Review and audit Dental Claims.
  • Track errors and work with providers to get corrected and sent.
  • Send claims and pre-estimates for patients.
  • Assist Treatment Coordinators including but not limited to: Insurance verifications, pre estimates, research patient billing concerns, and other insurance issues.
  • •Remain up-to-date on daily, weekly, and monthly reports including but not limited to Aging report , Unattached insurance claims , Secondary insurance claims , Uncreated clams , etc.
  • Ensure compliance with office policies, procedures, and regulatory standards to maintain high-quality patient care.
Qualifications:

  • Minimum of 2-5 years of experience in dental office management , with a proven track record of success.
  • Proficiency in practice management software; experience with Dentrix  is a plus.
  • Excellent interpersonal skills and a natural ability to connect with people.
  • Strong organizational and multitasking skills, with the ability to prioritize and adapt to changing priorities.
  • Growth mindset, with a passion for learning and development.
  • Ability to thrive in a fast-paced environment and handle pressure with grace and professionalism.
Job Type: Full-time

Pay: $30.00 - $36.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift

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