Service Manager

2 months ago

Moline, United States Hy-Vee Part time $17 - $19
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they’re looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Performs as a leader and role model and maintains positive employee relations.
  • Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
  • Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
  • Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
  • Ensures proper customer service throughout the store and addresses specific customer issues.
  • Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
  • Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
  • Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
  • Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
  • Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
  • Trains workers in store policies, department procedures, and job duties.
  • Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
  • Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
  • Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
  • Explains store services to potential personal and business account customers to generate additional business for the store.
  • Understands the basics of store accounting.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

  • HVAC Service Manager

    1 week ago

    Moline, United States Johnson Controls Full time

    HVAC Service Manager at Johnson Controls summary: The HVAC Service Manager oversees a truck-based service business, focusing on customer satisfaction, revenue growth, and operational excellence. This role requires effective management of resources, strategic planning, and the development of service teams to enhance productivity and profitability. Key...

  • HVAC Service Manager

    5 days ago

    Moline, United States Johnson Controls Full time

    HVAC Service Manager at Johnson Controls summary: As an HVAC Service Manager, I oversee the operations of a truck-based service business, focusing on customer satisfaction, revenue growth, and operational excellence. My role involves managing resources, developing strategic plans, and ensuring the retention and development of skilled employees. I...

  • HVAC Service Manager

    3 months ago

    Moline, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • HVAC Service Manager

    3 weeks ago

    Moline, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • HVAC Service Manager

    3 months ago

    Moline, United States Johnson Controls Full time

    Job DescriptionWhat you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to...

  • HVAC Service Manager

    3 months ago

    Moline, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • HVAC Service Manager

    3 months ago

    Moline, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • HVAC Service Manager

    3 months ago

    Moline, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • Service Manager

    3 weeks ago

    Moline, United States Hy-Vee Part time

    General Function:Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.Core Competencies:PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations:Accountable and Reports to:...

  • Local Towing Services Manager

    2 weeks ago

    Moline, Illinois, United States B&B Truck & Trailer and Cantrell's Towing Full time

    Towing Operations Position in Northern IllinoisCantrell's Towing is hiring an experienced Transport Dispatcher to manage our towing operations in Colona, IL. This role involves working closely with drivers to ensure efficient job execution.Main Responsibilities:Plan safe and efficient routes for drivers, considering customer expectations and driver...

  • HVAC Service Director

    2 weeks ago

    Moline, Illinois, United States Johnson Controls Full time

    Job OverviewWe are seeking a skilled HVAC Service Manager to lead our truck-based service business. As a key member of our team, you will be responsible for growing labor and material sales, delivering customer satisfaction plans, and deploying standardized tools and systems. If you have experience in operations management and direct leadership, we encourage...

  • Operations Manager/Desktop Manager

    2 months ago

    Moline, United States Net2Source Inc. Full time

    Infrastructure/Operations Manager - Depot ManagementOnsite - Moline, ILContract Years of Experience: 10+ Years of ExperienceMust have done Asset management in Warehouse (laptop, desktop, printers, computer peripherals) 8-10 desktop/technicians guys are working already, they need a manager for themWhat are the top 3 skills required for this role?Windows and...

  • Dining Services Director

    1 week ago

    Moline, Illinois, United States Chartwells K12 Full time

    We are seeking an experienced Director of Dining Services to lead our team in delivering outstanding service and unforgettable culinary experiences for a premiere K-12 school district in the Moline, IL area. As a key member of our operations team, you will be responsible for overseeing all aspects of food service, including menu planning, inventory...

  • HVAC Service Director

    2 weeks ago

    Moline, Illinois, United States Johnson Controls Full time

    Job OverviewA challenging opportunity awaits an experienced professional to oversee the execution of a truck-based service business, focusing on growth, customer satisfaction, and operational excellence. The ideal candidate will lead teams to achieve revenue targets, maintain gross margins, and optimize resource utilization.Key ResponsibilitiesManage the...

  • Food Service Director

    15 hours ago

    Moline, United States Aramark Full time

    Job DescriptionThe Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. "COMPENSATION: The salary range for this position ranges from $75,000 to $75,000, depending on circumstances...

  • Service Business Director

    2 weeks ago

    Moline, Illinois, United States Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and experienced Service Business Director to lead our Service truck-based execution business and financial plans. As a key member of our team, you will drive profitable growth through effective management of assigned assets (people, financial, and material).This is a challenging yet rewarding role that offers a...

  • Food Service Director

    19 hours ago

    Moline, United States Aramark Full time

    Job DescriptionThe Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. "COMPENSATION: The salary range for this position ranges from $75,000 to $75,000, depending on circumstances...

  • General Manager

    1 month ago

    Moline, United States Accelerate Professional Talent Solutions Full time

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. ResponsibilitiesProvide leadership and direction to a team of peopleManage operations and finances of businessRecruit and...

  • HVAC Service Manager

    2 months ago

    Moline, Illinois, 61266, Rock Island County, IL, United States Johnson Controls Full time

    What you will do Under general direction, manages a truck-based service business, grows the labor and material business, and delivers customer satisfaction plans, including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize...

  • Director of Food Services

    1 week ago

    Moline, Illinois, United States Chartwells K12 Full time

    About Chartwells K12We are a leading provider of food and dining services to schools across the country. Our goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs.Estimated Salary: $60,000 - $80,000 per yearJob Description:As a Director of Dining...