Operations Manager/Desktop Manager

2 days ago


Moline, United States Net2Source Inc. Full time

Infrastructure/Operations Manager - Depot Management

Onsite - Moline, IL

Contract

Years of Experience: 10+ Years of Experience


Must have done Asset management in Warehouse (laptop, desktop, printers, computer peripherals)

8-10 desktop/technicians guys are working already, they need a manager for them


What are the top 3 skills required for this role?

  • Windows and Mac Desktop engineering
  • Printer support
  • Procurement Management


The associate should have :

  • Strategic thinking who can think really being understanding the Depot Mgmt Process and take decisions... example: How to move the concept from Config center to a Depot mgmt space. Improve on current process, direct the team under him (around 10 member teams will work for him).
  • He/she can manage the every day transactions to work with different dept, OEM vendors (like Dell, HP, etc) to managing day to day – responsible for running smooth On-boarding & Offboarding of assets (Life Cycle Mgmt)
  • Understanding Billing schedule (like how to move / ship 500 machines in big batches from location A to B within US/IOWA/Illinois – example: moving machnes in batches from Moline to Waterloo plant/office) and their schedules and how do that associate take decision
  • Recognize areas of Improvement - Process, workflow Flow, technology, how it works in Service Now, etc



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