Roadside Truck Repair Service Manager
3 months ago
Job DescriptionThe Roadside Truck Repair Service Manager is responsible for coordinating and overseeing the repairs of all customer's trucks and equipment. The primary focus of this role will revolve around the needs of the customers and scheduling service orders with technicians to ensure a good customer experience with our business.
The duties related to this position include but are not limited to the following:
- Responsible for leading and assigning tasks to roadside mechanics and oversees service for roadside repairs.
- Tracking repairs and their causes, scheduling technicians, preparing cost estimates, and maintaining accurate, timely updates for each customer's profile within our database.
- Service details and timelines are communicated with both the customer and the sales team in a timely fashion.
- Maintaining logs of parts are needed, time allocated to complete repairs, and scheduling the appropriate technician for the job based on the customer and their repair needs.
- Manages parts inventory and technician schedules to maximize efficiency and minimize company costs.
Requirements:
- Must possess a minimum of 2+ years of shop/ service writing with a strong knowledge base of heavy highway equipment.
- Must have problem-solving skills and good communication skills, both written and verbal.
- Must possess strong management skills.
Benefits:
- Health, dental, vision, 401k, paid time off, paid holidays, and more.
Schedule:
- Monday - Friday 8am to 5pm.
- Every other Saturday 8am to 12pm.
Ready to join the strongest heavy-duty repair team in the greater Atlanta area? Myles Truck Repair & Myles Wrecker Service is always accepting applications from hard-working individuals who see a future in the truck service and towing industry. It’s a great way to make money, build experience, and develop camaraderie with other heavy-duty mechanics & drivers. We are a family-owned and operated company that is constantly growing. We offer lots of benefits not common in our industry.
Myles Truck Repair Benefits Overview:
- 401k-eligible after 1 year, we match up to 3.5% Weekly efficiency bonus.
- Paid Vacation -1 yr- 1 week, 2 yrs-2 weeks.
- Paid holidays.
- Boot Reimbursement.
- Vision, Dental, Disability, and Hospital Programs, Life Insurance.
- Lunch every Friday.
- Uniforms.
About Myles Truck Repair:
Ready to join the strongest heavy-duty repair team in the greater Atlanta area? Myles Truck Repair & Myles Wrecker Service is always accepting applications from hard-working individuals who see a future in the truck service and towing industry. It’s a great way to make money, build experience and develop camaraderie with other heavy-duty mechanics & drivers. We are a family owned and operated company that is constantly growing. We offer lots of benefits not common to our industry. Myles Truck Repair Benefits Overview 401k-eligible after 1 year, we match up to 3.5% Weekly efficiency bonus Paid Vacation -1 yr- 1 week, 2 yrs-2 weeks Paid holidays Boot Reimbursement Vision, Dental, Disability and Hospital Programs, Life Insurance Lunch every Friday Toolbox delivery Uniforms Fin fit guidance and loans Paid Training After 6 months eligible for training (all travel paid for) ASE Bonus $100 for every ASE test, $3 raise for all done. Myles Wrecker Service is proud to offer health/medical benefit, dental, vision, uniforms, new model trucks, and high paying commission calls.
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