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Asset Protection Detective

3 months ago

Canoga Park, United States Vallarta Supermarkets Full time $23 - $25
Title: Asset Protection Detective
Classification: Non-Exempt
Reports to: Asset Protection District Manager
Pay Range: $22.50-$25.00

The compensation range provided is in compliance with state-specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Description

Position Summary:
The responsibility of the Asset Protection Detective consists of apprehending suspects who commit shoplifting crimes and completing/submitting necessary reports in a timely manner. The AP Detective maintains constant communication with store management and uniformed security guards working together as a team to prevent losses. The AP Detective appears in court for restitution and prosecution of crimes committed against Vallarta Supermarkets.

General Duties and Responsibilities:
  • Conduct external theft investigations including working undercover and apprehending suspects committing shoplifting crimes.
  • Recover assets and make safe apprehensions.
  • Ensure compliance with company Asset Protection Department apprehension guidelines.
  • Complete incident reports and submit to corporate office.
  • Must be able to write clear and concise crime reports that can later be used in court.
  • Must have excellent verbal and written communication skills to effectively communicate with suspects of shoplifting, law enforcement officers and store management.
  • Asset Protection Detectives must be able to testify in court concerning any criminal or civil case.

Job Requirements:
  • High school diploma or equivalent
  • Prior loss prevention experience in theft apprehensions preferred but not required.
  • Must possess the ability to make good sound decisions under stressful situations.
  • Must be able to maintain/manage confidential information.
  • Must be able to stand/walk the sales floor for the entire scheduled shift.
  • Ability to work nights, weekends, and holidays appropriate to retail business needs.
  • Must be able to submit and successfully pass a criminal background check.
  • Must be at least 18.
  • Basic understanding of Spanish and English language; reading, writing and speaking

Physical Demands:
  • May also have to do some light lifting of supplies and materials from time to time.
  • Requires prolonged standing.
  • This position requires travel between locations in the district based on business needs, multi store location position must be available to travel.
  • Typical physical demands or activities include up to 6 to 8 hours of standing/walking. Occasional climbing, bending, stooping, kneeling, reaching, and at times using reasonable physical contact in order to execute an arrest within the company guidelines and law.

Position Type/Expected Hours of Work:
This is non-exempt level position; schedule would be based on business necessity and coordinated through the reporting Asset Protection District Manager. Available to a flexible schedule based on business needs. Open to work nights, weekends, and holidays This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

About Vallarta Supermarkets:

As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. The Gonzalez family promises to continue to strive for excellence in everything we do so that our valued customers always have a Vallarta supermarket to call their own.From one small carnicería in Van Nuys in 1985 to 53 full-service markets across California, Vallarta Supermarkets is a living, breathing tribute to the hard work and customer dedication of our founding family and all of our valued employees.Vallarta Supermarkets was founded by Enrique Gonzalez Sr., who was later joined in the business by his four brothers, his son and nephew. Their family roots and humble origins began in the tiny town of Jalostotitlán, Jalisco, Mexico, where Enrique and his brothers were raised on a meager farm. Their parents instilled in them at very young ages the importance of family and the power of a strong work ethic to overcome challenges.When the opportunity arose to immigrate in the 1960’s, the Gonzalez family was thankful to stake their claim in the “land of opportunity,” the United States of America. Right away, the five brothers got to work in restaurants, either as short-order cooks or bussing tables. Even though some of the brothers were still in school, they all worked to help the family make ends meet.In 1985, Enrique Gonzalez Sr. began his journey in the grocery business when he opened Carniceria Vallarta in a 1,000 sq. ft market in Van Nuys, CA. He focused on selling the traditional cuts of meats popular in his native Mexico with an emphasis on unequaled quality and the friendliest of customer service. He soon expanded the business to a second location and brought his four brothers into the business. From there the adventure truly began, as they worked together as a family to build both a reputation for excellence and a successful business.The Gonzalez brothers believed that the key to Vallarta’s success would be to combine elevated customer service with the highest quality products to serve the growing Hispanic community whose needs may not be addressed by big chain stores.That’s why, from the beginning, Vallarta Supermarkets offered a wider variety of the freshest, traditional foods from Mexico, and Central and South America than any other store. They offered specialty and traditional items customers couldn’t find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store. Fast forward to today where Vallarta has expanded its offerings to include a juice and aquas frescas bar, tortilleria, bakery (panaderia), a cevicheria and more.