Field Service Technician

3 weeks ago

Des Moines, United States Cold Jet Full time
Position SummaryThe Field Service Technician is responsible for ensuring users of our equipment are satisfied with its performance by providing prompt onsite or in-depot service by performing commissioning, troubleshooting  repair service, and training support on dry ice production equipment, dry ice blasting machines, and engineered systems at customer facilities throughout their region.  This position has a territory including Iowa, Illinois and Missouri. Position Responsibilities
  • Installs, repairs, and maintains machinery and mechanical equipment by completing preventive maintenance.
  • Locates sources of problems by observing mechanical devices in operation.
  • Dismantles machinery and removes/replaces defective parts.
  • Determines changes in requirements of parts by inspecting and measuring various instruments.
  • Maintains inventories of equipment parts and supplies by checking stock and placing orders.
  • Trains production workers on routine preventive maintenance.
  • Provides mechanical maintenance information by answering questions and requests.
  • Prepares maintenance reports by collecting, analyzing, and summarizing information and trends.
  • Maintains a safe and clean work environment by complying with procedures, rules, and regulations
  • Ability to operate machinery and technical equipment
  • In-depth knowledge of system maintenance
  • Ability to lift and move heavy equipment
  • Familiarity with safety standards and regulations
  • Skilled in analyzing information and creating reports
  • Clean driving record 
 Position RequirementsEducation & Experience
  • Associates degree in a related technical field or equivalent on-the-job training  
  • Five or more years’ experience in field service working with electro-mechanical, hydraulic, and pneumatic equipment. Experience working with integrated equipment controls preferred
 Skill Competencies
  • Customer service skills that demonstrate a commitment to customer satisfaction and garnering customer loyalty
  • Able and willing to travel 70% of the time, including an occasional international trip
  • Knowledge of electrical and mechanical troubleshooting and repair of industrial machinery
  • Ability to read technical drawings & electrical schematics 
  • Ability to troubleshoot and maintain hydraulic & pneumatic systems
  • Resolves customer issues and creates value for both customers and Cold Jet in a professional manner
  • Effectively applies technical and logical methodologies to solve problems 
  • Clear written and verbal communication, computer literate with experience in MS Office, web browsers, ERP & CRM systems, TeamViewer & Google docs 
  • Able to prioritize critical tasks
  • Effectively schedules work load, material and parts needed to complete tasks in a timely manner and to the satisfaction of the customer
  • Able to manage inventory and to be accountable 
 Additional Skill Set
  • Knowledge of embedded PLC programming in Structured Text, and HMI development in HTML5
  • Solid skills and experience in troubleshooting PLC/HMI programming system
  • Identify PLC Symptoms, ability to review programs, trace ladder logic & verify causes. 
  • Familiar with electrical wiring diagrams and electrical schematics/circuits 
  • Provide a methodical means of troubleshooting and root cause analysis.
  • Update, develop and maintain PLC-Programs for high-quality Line-Controls on complete Engineered systems for ES and IBS
  • Contribute with programming support during site commissioning of ES and IBS projects
  • Knowledge Beckhoff TwinCAT (The Windows Control and Automation Technology) suite of automation tools and components for use in industrial control systems.
 Behavioral Competencies/Personal Traits
  • Adapts to and is effective in diverse international cultures
  • Intellectually inclined and learns new skills and information quickly and accurately
  • Has mechanical aptitude
  • Motivated and dedicated toward gaining knowledge that provides added value to the company
  • Customer-service oriented; being a steward to customers and fellow employees
  • Communicates using socially and politically acceptable language 
  • Treats others with sensitivity, dignity, and honesty
  • Is confident, firm, but respectful in interaction with others
  • Articulate and competent in dealing with engineers and managers at customer sites.
 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sitting and standing for long periods of time throughout the day.
  • Regularly reaching with a range of floor level to overhead 
  • Regularly bending, crouching, stooping, kneeling, crawling, and maneuvering around and inside equipment
  • Regularly climbing ladders
  • Regularly lifting or moving – 10 lbs. frequently, 30 lbs. occasionally (approx. 1x/week), 70 lbs. (floor to waist) in frequently (approx. 1x/month) 


About Cold Jet:

Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com

  • Field Service Technician

    2 weeks ago

    Des Moines, United States Insight Global Full time

    Required Skills & Experience - 3+ Years of experience performing Break Fix on PC's including laptops, and printers- Proficient with reimaging laptops and desktops- Able to replace internal hardware components like motherboards or system boards on PC's, drums, roller or fusers on Printers- Valid Driver's license, clean driving record and reliable...

  • Field Service Technician

    2 months ago

    Des Moines, IA, United States Orion Talent Full time

    Position Details: Title: Field Service Technician Location: Des Moines, IA - within a 30-minute radius of downtown to be able to respond appropriately Shift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later shift in schedule Compensation: $25-$30/hr depending on qualifications and experience! OT...

  • Power Systems Field Service Technician

    6 months ago

    Des Moines, United States Ziegler CAT Full time

    Ziegler CAT has an opening for a full-time, experienced Electrical Services Field Technician with excellent diagnostic experience to join our rapidly growing electrical services business that will be responsible for emergency repairs, testing, modifications, and warranty service on low to medium voltage electrical power distribution and control equipment. ...

  • Field Service Manager

    6 months ago

    Des Moines, United States ASGCO Manufacturing, Inc. Full time $80,000 - $100,000

    Field Service Manager: Demoine, IowaHIRING IMMEDIATELY FOR AN EXPERIENCED SERVICE MANAGER/BELTING.Sign on bonus.ASGCO engineers manufacture and sell a wide array of conveyor and screening components, all specifically designed and engineered for the mining, aggregate, cement, pulp and paper, recycling, bulk shipping terminals, food processing and other bulk...

  • Customer Service Representative

    2 months ago

    Des Moines, United States Acro Service Corp Full time

    PRIMARY RESPONSIBILITIES & DUTIES:The Enterprise Contact Center team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each...

  • Field Service Engineer

    4 weeks ago

    Des Moines, United States Orion Talent Full time

    Description Position Details: •Title: Field Service Engineer•Location: Des Moines IA•Shift: •Compensation: $70-$90K•Benefits: Competitive BenefitsPosition Description: Responsibilities include:You will be responsible for providing on-site and remote technical support and maintenance for X-Ray and Medical Imagery equipment. This involves traveling...

  • Service Technician Specialist

    2 weeks ago

    Des Moines, Iowa, United States Midwest Petroleum Equipment LLC Full time

    Job Title: Senior Service TechnicianMidwest Petroleum Equipment LLC is seeking a skilled Senior Service Technician to join our team. As a key member of our service team, you will be responsible for troubleshooting, repairing, and maintaining electrical, electronic, hydraulic, and mechanical petroleum equipment.Responsibilities:Troubleshoot and perform...

  • Technician

    2 months ago

    Des Moines, United States FedEx Full time

    FedEx - JobID: PDX_FEC_0196E3C7-6995-41AA-B49C-BE42E52098B0_238406 [Field Technician / Maintenance Mechanic] As a Technician at FedEx, you'll: Perform preventative and routine maintenance on tractors, trailers, forklifts, and other equipment; Perform basic diagnostics to identify source of trouble and make necessary adjustments; Ensure proper and accurate...

  • Automotive Technician

    4 weeks ago

    Des Moines, Iowa, United States Spee-Dee Delivery Service Full time

    Job Title: Automotive TechnicianJob Summary:We are seeking a skilled Automotive Technician to join our team at Spee-Dee Delivery Service, Inc. As a key member of our maintenance team, you will be responsible for diagnosing and repairing gasoline engines and other powertrain components, hydraulic brakes, steering and suspension systems, electrical systems,...

  • HVAC/R Service Technician

    3 weeks ago

    Des Moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location). Ongoing Education & Training: Access...

  • HVAC/R Service Technician

    3 weeks ago

    des moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...

  • HVAC/R Service Technician

    3 weeks ago

    des moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...

  • HVAC/R Service Technician

    3 weeks ago

    Des Moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...

  • Field Service Representative

    3 weeks ago

    Des Moines, IA, United States Schneider Electric Full time

    Great people make Schneider Electric a great company. -Schneider's ASCO Field Service Technician play an impactful role within the organization. They provide preventative maintenance and repair services on customer owned ASCO equipment, they deliver high quality service and customer satisfaction and are productive and valued members of their team in a...

  • Field Service Representative

    3 weeks ago

    Des Moines, IA, United States Schneider Electric Full time

    Great people make Schneider Electric a great company. Schneider's ASCO Field Service Technician play an impactful role within the organization. They provide preventative maintenance and repair services on customer owned ASCO equipment, they deliver high quality service and customer satisfaction and are productive and valued members of their team in a...

  • Field Maintenance Technician

    2 weeks ago

    Des Plaines, United States Waterway Carwash Full time

    Overview: Waterway is currently hiring for a Field Maintenance Technician supporting our locations in Chicago. The Field Maintenance Technician oversees and coordinates all necessary and ongoing maintenance of the car wash systems and technology while simultaneously being responsible for each location’s preventative maintenance schedule, safety and...

  • Field Maintenance Technician

    2 weeks ago

    Des Plaines, United States Waterway Carwash Full time

    Overview: Waterway is currently hiring for a Field Maintenance Technician supporting our locations in Chicago. The Field Maintenance Technician oversees and coordinates all necessary and ongoing maintenance of the car wash systems and technology while simultaneously being responsible for each location’s preventative maintenance schedule, safety and...

  • Field Maintenance Technician

    2 weeks ago

    Des Plaines, United States Waterway Carwash Full time

    Overview: Waterway is currently hiring for a Field Maintenance Technician supporting our locations in Chicago. The Field Maintenance Technician oversees and coordinates all necessary and ongoing maintenance of the car wash systems and technology while simultaneously being responsible for each location’s preventative maintenance schedule, safety and...

  • HVAC/R Service Technician

    3 weeks ago

    Des Moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...

  • HVAC/R Service Technician

    3 weeks ago

    Des Moines, United States CoolSys Full time

    Overview: At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $28 to $35/hr. and sign-on bonuses up to $3,000 (per location).Ongoing Education & Training: Access to...