Heavy Duty Shop Service Manager

2 weeks ago

Fife, United States FleetPride, Inc. Full time $80,000 - $100,000
This salary position is for day shift, Monday-Friday

FleetPride’s Service Manager is responsible for supervising and coordinating the activities of shop operations, managing the overall performance of all areas of the Service Center including P&L, equipment, personnel administration, and work schedules.

This is what we offer:
  • Medical, dental, vision, 401K with matching, life insurance, flex spending accounts, employee assistance program, short term disability, long term disability, holidays ON DAY ONE
  • Vacation time (2 weeks accruing) and paid sick time on DAY ONE
  • WEEKLY PAY
  • Monthly bonuses
  • Eligible for some referral bonuses
  • Monday-Friday day shift with consistent scheduling
  • Company paid RX safety glasses
  • Free uniforms
  • Annual raises
  • Career advancement opportunities with relocation assistance

This is what we're looking for:
  • Shop management experience REQUIRED.
  • Oversee all service functions in the shop
  • Delegate and direct service tasks
  • Great customer service
  • Proactively coach employees to achieve goals and provide direction when needed.
  • Act as the highest source of information for all service, inventory, and product-knowledge
  • Manage and update work orders and invoices to ensure quality and timeliness of work performed and accurate invoicing.
  • Provide a quality check process on all work performed and the accuracy of Invoices.
  • Communicate and maintain good relations with vendor reps, dealers and subcontractors.
  • Keep a safe and clean workspace at all times
  • Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
  • Follow and abide by all industry standards, regulations, and laws
  • Help train new employees in company procedures
  • Stay up to date on industry standards
  • Ability to manage a P&L.
  • Ability to calculate productivity
  • Average oral and written communication skills
You may also visit fleetpride.com/careers to see all open positions and to apply directly


About FleetPride, Inc.:

Pride is at the heart of our core values. We’re not only proud of our products and services, but we’re also proud of our employees and the team-oriented company we’ve built. If you also take pride in your work, you can grow your career across our retail stores, service team, and corporate office.With the largest footprint of heavy-duty truck and trailer parts locations in North America, we’re always looking for talented people to join our growing team. We have the right heavy-duty truck job for you

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