Registered Nurse Lead
4 months ago
PRIMARY DUTIES and RESPONSIBILITIES:The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
- Provide back-up support for the nursing team, which includes all functions of a medical assistant.
- Assist in the supervision of work and performance of clinic staff to include nurses and other support staff, as instructed, including input for performance reviews and corrective action plans as needed.
- Oversee and train new and existing staff along with the Director of Nursing
- Assist with patient visits and triage.
- Assist as needed including medication refill requests, specialty and procedure referrals, and clinic chart review for nurse.
- Review charts, labs test results, and encounter forms for completeness and to assess follow-up as needed.
- Provide Nurse scheduling and task assignment as needed.
- Provide direct supervision to other nurses.
- Works collaboratively with clinic staff on programs to improve patient outcomes.
- Assists in organizing and participating in quality improvement activities using the PDSA model to improve systems/services.
- Perform other administrative tasks and clinical care as assigned by the Director or Nursing or Chief Medical Officer.
- Assist with administrative projects and tasks as needed.
- Actively participates in recruiting, interviewing, hiring, orienting, counseling, coaching new hires.
- Works well with others and can discuss, in a professional manner, issues that come up with staff.
- Responds to Codes and emergencies in a timely manner.
- Works as scheduled.
- Maintain cleanliness of work areas and re-stock as needed.
- Maintains CEUs as required by NC Board of Nursing.
- Attends all meetings, in-services, and training activities.
- Completes annual required training hours as mandated by MNHC policy.
- Reports all staff safety issues to the Director of Nursing as soon as possible.
- Other duties may be assigned.
SUPERVISORY RESPONSBILITIES: N/A
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION, EXPERIENCE, & SKILLS:
Licensed as an RN in the State of North Carolina. Functions within the NC Board of Nursing Nurse Practice Act. Current BCLS certification; American Heart or American Red Cross HealthCare provider only. Three years of experience working in a healthcare facility.
DESIRABLE QUALIFICATIONS:
Five years’ experience in healthcare facility; experience working in a FQHC/CHC or similar organization; bilingual preferred.
LANGUAGE SKILLS:
Bilingual preferred with cultural sensitivity necessary to work with a diverse patient and staff population.
Corporate Compliance: It is an essential job element that everyone be compliant with the full law and fully cooperate with the compliance program without fear of retaliations from the organization.
MENTAL ABILITIES:
Cognitive reasoning. Clear thinking in high-pressure situations. Ability to prioritize and withstand the pressure of continual work with variable requirements. Ability to concentrate and maintain accuracy despite frequent interruptions. Critical thinking and organization skills, problem solving, and reasoning capabilities.
TECHNICAL/MOTOR SKILLS:
Must understand medical terminology and possess accurate keyboarding skills. Must have the ability to use standard office equipment, including computers, photocopiers, and facsimile machines. Must possess the ability to learn, understand, and use internet insurance eligibility systems. Basic knowledge of excel spreadsheets.
INTERPERSONAL SKILLS:
Excellent interpersonal and customer service skills. Excellent telephone etiquette. Teamwork and communication skills essential. Treat all patients, co-workers, and managers with courtesy and respect. Possess the ability to work autonomously.
PHYSICAL DEMANDS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee is frequently required to lift and/or move up to 20 pounds.
The special vision requirements for this job are close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors).
WORK ENVIRONMENT:
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions for this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
MedNorth Health Center provides comprehensive health care services, inside a multi-cultural medical/dental clinic, to all individuals; insured, uninsured, and underinsured. The building is heated in winter and air conditioned in the summer with noise levels of moderate to loud. We serve patients who speak multiple languages and who may need the assistance of an interpreter. In this position one may be subject to exposure to copier toner, correction fluid, bright fluorescent lighting, and continuous personal computer exposure.
This job is a Bloodborne Pathogens risk category I position.
GENERAL EXPECTATIONS:
- The employee is expected to attend work daily and to be at work on time.
- The employee is expected to be a team player.
- The employee is expected to report absences in accordance with personnel policies and procedures.
- The employee's work is expected to be accurate, neat, and thorough, and completed on time.
- The employee is expected to have a positive attitude, be cooperative, and considerate of others.
- The employee is expected to be dependable and is expected to accept responsibility for assignments and duties given.
- The employee is expected to dress and act in a professional manner and adhere to all safety standards.
- The employee is expected to participate in staff meetings, be courteous and polite with patients and other staff.
- The employee is expected to maintain confidentiality.
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