Insurance Personal Lines CSR Assistant

3 weeks ago

Ruston, United States Origin Bank Full time
Summary  Provides support and assistance to CSR’s in maintaining the appointed book of business, achieving growth and improving customer satisfaction.
Duties and Responsibilities include, but are not limited to the following:
  • Daily production and delivery of:
    • Proof of insurance
    • ID Cards
    • Providing policy declaration pages to insured, CPA, mortgagee, etc.
  • Policy processing – compare policy received from insurance company to prior policy at renewal.  Update EPIC as needed. 
  • Quote coverage on various lines of personal insurance from insured information
  • Initiate change requests made to companies via EPIC & company website if available
  • Process endorsements, reinstatements, and renewal quotes in a timely manner
  • Produce and process policy cancellations timely
  • Process download daily
  • Review and process suspense activities daily
  • Assist with customer phone calls for non-coverage issues or questions
  • Complete and process company payments online and in EPIC for direct bill/sweep transactions
  • Assist CSR’s and process mail as requested
  • Other duties and responsibilities not listed above as necessary to fulfill the role of a CSR Assistant
  • Punctuality and attendance is required to perform such duties.
Supervisory Responsibilities                                                    This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
  • Analytical and Design - Collects and researches data; Generates creative solutions; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner.
  • Interpersonal Skills/Customer Service - Maintains confidentiality; Responds promptly to customer needs; Meets commitments.
  • Oral and Written Communication - Speaks clearly in positive or negative situations; Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
  • Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
  • Organizational Support - Follows policies and procedures.
  • Judgment - Exhibits sound and accurate judgment.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
  • Professionalism - Treats others with respect and consideration regardless of their status or position.
  • Quality - Demonstrates accuracy and thoroughness.
  • Adaptability - Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience                                                  High school diploma or general education degree (GED) or higher
Certificates, Licenses, Registrations Property and casualty insurance license preferred. 
Other Skills and Abilities                                                           Ability to learn personal insurance terminology and coverage forms.   
Computer Skills                                                             To perform this job successfully, an individual should have knowledge of computer applications such as the Internet, Outlook, Microsoft Word and Microsoft Excel.  Ability to use basic office machines.
Bank Culture/Customer Service Skills 
  • Promotes the Bank's culture, including the support of our Brand promise and Core Values.   
  • Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor.  Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Physical Demands
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment   
  • The noise level in the work environment is usually moderate
  • This job description reflects management's assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned.  Origin Bancorp or its subsidiaries (the Company) shall, in their discretion, modify or adjust the position to meet the Company’s changing needs.  This job description is not a contract and may be adjusted as deemed appropriate in the Company’s sole discretion. 

This job description reflects management's assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs.  This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Please visit our Origin Bank careers page to review the job description in its entirety.  Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information, or any other basis protected by law.

About Origin Bank:

Deeply rooted in Origin’s history is a culture committed to providing personalized, relationship banking to businesses, municipalities, and personal clients to enrich the lives of the people in the communities it serves. Origin offers a broad range of financial services and currently operates 60 locations throughout Texas, Louisiana, Mississippi, Alabama and the Florida panhandle. In today’s banking landscape, technology is the rule – human interaction and genuine relationships are the exception. Origin Bank delivers on both.

  • Personal Lines CSR Assistant

    3 weeks ago

    Ruston, United States Forth Insurance Full time

    Summary  Provides support and assistance to CSR’s in maintaining the appointed book of business, achieving growth and improving customer satisfaction.Duties and Responsibilities include, but are not limited to the following:Daily production and delivery of:Proof of insuranceID CardsProviding policy declaration pages to insured, CPA, mortgagee, etc.Policy...

  • Personal Lines Insurance Assistant Professional

    3 weeks ago

    Ruston, Louisiana, United States Forth Insurance Full time

    About This RoleWe are seeking a skilled and detail-oriented Personal Lines Insurance Assistant to join our team at Forth Insurance. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.

  • CDL-A Driver

    3 weeks ago

    Ruston, United States Paschall Truck Lines Full time

    Job Info Job Location: RUSTON, LA Route Type: Regional Equipment: Dry Van Transmission Type: Automatic Job Requirements CDL Class: CDL A Experience: 6+ months Handling: Drop and hook Additional Information South Central Regional Opportunities Available!!! Up to $0.60 CPM Starting Base Pay! Veteran Appreciation Pay that Won’t Cost you Your Benefits! PTL...

  • CDL-A Driver

    3 weeks ago

    Ruston, United States Paschall Truck Lines Full time

    Job Info Job Location: RUSTON, LA Route Type: Regional Equipment: Dry Van Transmission Type: Automatic Job Requirements CDL Class: CDL A Experience: 6+ months Handling: Drop and hook Additional Information South Central Regional Opportunities Available!!! Up to $0.60 CPM Starting Base Pay! Veteran Appreciation Pay that Won’t Cost you Your Benefits! PTL...

  • Clinical Assistant Professional

    7 days ago

    Ruston, Louisiana, United States Northern Louisiana Medical Center Full time

    We are seeking a dedicated Clinical Assistant Professional to support our medical staff at Northern Louisiana Medical Center. As a member of our team, you will play a vital role in ensuring the delivery of high-quality patient care.This is an excellent opportunity for those looking to build a career in healthcare. With our supportive work environment and...

  • Dental Assistant Position

    4 weeks ago

    Ruston, Louisiana, United States Peach Tree Dental Full time

    About Peach Tree DentalAt Peach Tree Dental, we pride ourselves on being a world-class dental organization that continues to grow. Our mission is built around creating better smiles, relationships, and lives. We're passionate about providing our patients with a positive environment and experience.Job SummaryWe are seeking a highly skilled and motivated...

  • Accounting Assistant Manager

    1 week ago

    Ruston, Louisiana, United States Northern Louisiana Medical Center Full time

    Job OverviewWe are seeking an experienced Accounting Assistant Manager to join our team at Northern Louisiana Medical Center. As a key member of our finance department, this individual will oversee financial processes, ensure accuracy, and drive efficiency.Responsibilities:Supervise and guide accounting staffAnalyze financial data and prepare reportsMaintain...

  • Certified Nursing Assistant

    2 months ago

    Ruston, United States Always Best Care Senior Service Full time

    Experienced Caregivers Wanted! Are you a nurturing, dependable and warm-hearted person? Do you gain personal satisfaction in serving others? If you answered "yes" to these questions, we may have just the right career for you. Our Caregivers are the keystone of our business, providing much needed service to seniors and their families struggling to keep their...

  • Emergency Medicine Physician

    4 weeks ago

    Ruston, Louisiana, United States Wellhart, LLC Full time

    Job DetailsLocation: LouisianaSchedule: 12 hour night shifts (7p - 7a)We are seeking a skilled Emergency Medicine Physician to join our team for a challenging locum tenens opportunity in Louisiana. This assignment offers a unique chance to work with a variety of patients and cases, including intubations, central/arterial line placements, and trauma...

  • Front Office Dental Assistant

    2 weeks ago

    Ruston, Louisiana, United States Peach Tree Dental Full time

    We are seeking a highly motivated Front Office Patient Care Specialist to join our team at Peach Tree Dental in Ruston, LA.Job SummaryThis is a full-time position with a salary range of $13-$17 per hour based on experience and qualifications. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced...

  • Assistant Professor, Audiology

    3 months ago

    Ruston, United States Louisiana Tech University Full time

    Thank you for your interest in employment with Louisiana Tech University. This is a nine-month, tenure-track position for an applicant with a Ph.D./Au.D. in Audiology. Applicant must hold the CCC-A and be eligible for Louisiana state licensure for the practice of audiology and dispensing of hearing aids. Three to five years of clinical and supervisory...

  • Medical Assistant

    1 week ago

    Ruston, Louisiana, United States Northern Louisiana Medical Center Full time

    Compensation and BenefitsWe offer a competitive salary range of $65,000 - $85,000 per year, based on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

  • Medical Office Coordinator

    1 month ago

    Ruston, Louisiana, United States FYZICAL Therapy and Balance Centers Full time

    Job OverviewFYZICAL Therapy and Balance Centers is seeking a highly skilled Medical Administrative Specialist to join our team in RUSTON, LA. As the first point of contact for patients, this role plays a vital part in the daily operations of our facility.About the RoleSchedule appointments and coordinate evaluations with Prompt EMR software.Implement...

  • Front of House Staff Assistant

    2 weeks ago

    Ruston, Louisiana, United States Lowder Baking Company - Ruston Full time

    About Lowder Baking Company - RustonWe are a small bakery located in the heart of Ruston, LA, offering high-quality baked goods to our community. Our ideal candidate is a friendly and outgoing person who enjoys interacting with customers and providing them with exceptional service.The job description includes:Greeting guests promptly upon arrival and...

  • Network Engineer

    2 months ago

    Ruston, United States Origin Bank Full time

    Origin Bank is seeking a Network Engineer to join our team in Ruston, LA! Network EngineerSummary: Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures; maintains communication between Banking Center and Regional...

  • Front Office Dental Assistant

    1 week ago

    Ruston, Louisiana, United States Peach Tree Dental Full time

    Front Office Position OpenWe are seeking a detail-oriented and customer-focused Front Office Patient Care Specialist to join our team at Peach Tree Dental in Monroe, LA. This role offers an excellent opportunity to develop your skills and contribute to our mission of delivering exceptional patient care.As a Front Office Patient Care Specialist, your primary...

  • USVTA Associate Veterinarian Role

    1 week ago

    Ruston, Louisiana, United States USVTA Full time

    About the JobUSVTA seeks a highly skilled and compassionate veterinarian to join our team as an Associate Veterinarian. The ideal candidate will possess strong communication skills and a passion for delivering exceptional patient care. We offer a comprehensive benefits package and a collaborative work environment that fosters teamwork and continuous...

  • DVM Job Opening in Animal Care

    8 hours ago

    Ruston, Louisiana, United States USVTA Full time

    About Our TeamAt USVTA, we value collaboration, compassion, and excellence. Our team of experienced veterinarians and support staff is dedicated to delivering exceptional patient care and creating a positive work environment. We prioritize ongoing education and training to stay up-to-date on the latest advancements in veterinary medicine and promote a...

  • Associate Veterinarian

    5 months ago

    Ruston, United States USVTA Full time

    Job Description Full Time Veterinarian Compassionate, Team Player and Strong Communicator Proficient in general medicine and surgery Experienced DVM interested in Mentoring Requirements Doctor of Veterinary degree, or equivalent, from an accredited university Current DEA License or obtained upon hire Active Veterinary State License USDA Accreditation or...

  • Associate Veterinarian

    5 months ago

    Ruston, United States USVTA Full time

    Job Description Full Time Veterinarian Compassionate, Team Player and Strong Communicator Proficient in general medicine and surgery Experienced DVM interested in Mentoring Requirements Doctor of Veterinary degree, or equivalent, from an accredited university Current DEA License or obtained upon hire Active Veterinary State License USDA Accreditation or...