Lead Case Manager
3 weeks ago
Advantages of Working at RHD:
- Up to $1500 Sign-On Bonus.
- Up to $250 Employee Referral Bonus.
- Full Benefits Package (Medical, Dental, Vision).
- Generous PTO Plan.
- Scholarship and Tuition Programs.
- Student Loan Forgiveness Program.
- Cell Phone Discounts & More.
Position SummaryThe Lead Case Manager will determine resources needed to meet the individualized needs of the participant and will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. This position functions as a collaborative team partner among RHD associates and includes daily support and mentorship to a case management team, reporting directly to the Case Manager Supervisor to address participant needs. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential Duties and Functions
- Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
- Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
- Provide community-based services to program participant focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
- Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.
- Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
- Serves as field support to the case management team to include, but not limited to, guidance related to service. delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating on-call scheduling.
- Effectively self-manages and collaborates with all levels of staff and participants with varying needs ensuring timely and efficient utilization of resources, ensuring adherence to organization and regulatory requirements.
- Provides case management expertise and mentorship to new case managers and/or case managers challenged with performing tasks to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination.
- Manages high-priority referrals from program funders and stakeholders.
- Assists Case Managers with necessary outreach and engagement activities to include participants and their families, community providers, landlords and medical personnel.
- Ensures adherence to oversight entities’ regulations regarding paperwork and service delivery.
- Act as a representation for the agency at stakeholder meetings.
- Other duties as assigned.
Essential Duties Addendum
- Assist residents with self-administration of medications as needed.
Qualifications
- Bachelor’s Degree in Human Services or related field.
- 2 - 4 years Case Management experience preferred.
- 3 years of experience providing support to individuals in behavioral health, addiction recovery or development disabilities services required.
- Intermediate computer skills.
- Valid driver’s license.
Direct Supervisor: Case Management Supervisor
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
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